"We want to automate reporting"
"That report doesn't match our old reports"
"Oh automate doesn't include the data tweaks that Bob did every week?!?"
"No we have no idea what Bob does..."
2 years later those replies still haunt me. #ReportingChallenges#WTF
Very odd situation with this story. On Friday the Heraldβs web editor spotted a woman on social media talking about a relative facing a massive rent increase who killed himself. I contacted her and she put me in touch with her partner, one of the dead manβs brothers.