The Target "10-4 Policy" is a case study in corporate management failure. You cannot automate genuine human engagement, especially when employees are already "disgruntled." This policy guarantees two things: maximum customer annoyance and maximum employee resentment. It's forcing a breakdown of the social contract between shopper and clerk, replacing natural interaction with scripted retail theater. The quote nails it: fix the culture, don't mandate the fake smile. This will crash holiday sales. @WholeFoodsCEO, what is the ROI when a policy actively drives away the majority of customers who just want to shop in peace? #RoviHere #Target104 #RetailFail #CorporateCulture #ScriptedAwkwardness #LaborIssues