Jira's Average Age report and time-in-status views are useful because they show how long work has been stuck, not just whether it is red or green. That matters when the board looks clean but the ticket has been sitting there for days. Atlassian's Average Age report explains the idea plainly:
support.atlassian.com/jira/k…
A stale fix is a bigger risk than a noisy board. If the dashboard only shows status, people start optimizing for movement. Once you add age, you can see whether the team is actually clearing work or just changing labels.
TPMs should watch age first and status second. It gives you a better read on drift, and it shuts down the fake confidence that comes from a tidy board.
#TPM #ProgramManagement #Dashboards #Jira #StatusReporting