I'm never, ever doing business with @virginmedia again.
The past 2 hours trying to cancel our Broadband account have been awful. Online chat refused to help me. Telephone team cut me off 4 times & showed no empathy. The cancellation team was aggressive and obtrusive.
Awful. 😢
Thrilled to receive the ‘Customer Excellence’ recognition from @zenpartner at their annual conference at Fearns Leeds Docks! Special shoutout to our Director of MITS, Gavin Brown, pictured with the Zen ‘Circle of Excellence’ award. Big congrats to our awesome team! 💥🥂 #zenape
Today we're at #TransformationGM at Stockport FC with the great and good of the North West. Later we're over in Leeds with @zenpartner for their annual partner day. A day to learn.
Cameras were rolling today at our #Belfast office as @zenpartner came to town to discuss our people, @zeninternet offering and partnership!
Looking forward to seeing the finished article, featuring Pinnacle’s Gavin Brown, MITS Director.
#zen#hosting#cloud#facesofpinnacle
We are delighted to announce that we have been shortlisted for the Best Fibre Connectivity award at this years Comms Business Awards!
It's an honour to receive the recognition along with the other fantastic finalists!
#CommsBusinessAwards#Fibre#ZenPartner
No tweets this week, been busy digesting our data from @zenpartner Circle of Excellence awards. Bowled over by the customer comments and the NPS score at a whopping 89%. Thanks for making us proud of what we do.
Hot off the press!! We have just scooped another award. Massive congratulations to our MITS team on winning the Zen Partner of the Year 2022!!!!!
#Proud#ZenPartner#Awardwinning#AwardsSeason
We're having a fantastic evening at the Zen Annual Partner event!
Celebrating all our wonderful partners, with an extra special thank you to this year's award winners.
#zenpartner#annualpartnerevent#awards
We're having a fantastic evening at the Zen Annual Partner event!
Celebrating all our wonderful partners, with an extra special thank you to this year's award winners.
#zenpartner#annualpartnerevent#awards
A visit to The Soup Kitchen today to kick off how we can help with our friends at @zenpartner
If we do what we do, then they can do what they do easier...so why not.
Shout out to our partner @zeninternet@zenpartner as they embark on Hadrian’s Wall walk for a great causes - we are delighted to sponsor your efforts! #zeninternet
Aaaand we're off! Zen employees will be walking the full length of Hadrian's Wall over just four days - all 84 miles of it, for some amazing charities! 😊
A special thank you to our sponsors: @ECLWholesale, @MysonPages, @Modern_Networks, @Pinnacle and @firstcomuk! 🙌🏼
Great night at @SBSCNorthWest with our friends from @zenpartner and ourselves sharing how the Zen Partner Programme works. A great room with lots of good conversations.