25 Jan 2022
The recipe to bake awesome #customerservice is simple - #ticketassignment process.
It helps to:
📌 Reduce #ticketresolution & response time
📌 Create a fair #ticket assignment process
📌 Increase #customersatisfaction
Learn more about #ticketrouting: buff.ly/3HqIoXo
7
4 Nov 2021
Day 83| #100DaysOfCode
RoR project: Deleted ProjectAssignments, modified the Project model to belong to a project manager and Lead Developer, added Ticket and TicketAssignment and added more associations in the User model.
#RubyOnRails #BackEnd #DEVCommunity #Programming
3
5