Designing a way for everyone to prove their identity online @gdsteam. Opinions my own. she/her 🌈
Joined February 2019
- Tweets 261
- Following 484
- Followers 308
- Likes 1,661
3 Photos and videos
Hannah retweeted
10 May 2022
Meet @BrockwellUnited 👋
Their mission is simple - to empower and inspire women and non-binary people to play football ⚽️
This year they turn 5️⃣ and have celebrated with a new kit!
📸: @sickboylucien
🎨: @monocolo_net
#TakeYourChance
3
7
21
Gender clinics are where you get referred to in order to get treatment as a trans person in the UK. A 5 year wait is not unusual so most people will need private treatment.
The idea that healthcare is a national service is a myth. It’s been private for for years for trans people
1
2
4
Hannah retweeted
7 Dec 2021
📣 Service design roles open at GDS 📣
Do you know someone who needs a change and would be great at designing services in the public sector?
Please let them know!
Mid and senior, open to all of the UK, hybrid working, flexible working. My DMs are open
gdscareers.tal.net/vx/lang-e…
4
40
44
Hannah retweeted
7 Dec 2021
Leaders, be accountable for the harm that takes place in the organisations, programmes and teams that you lead.
Center the people who experienced the harm.
"I'm sorry"
"Are you OK?"
"I'll take xx steps to make sure it doesn't happen again"
You're the leader. This is your job.
12
42
Hannah retweeted
29 Nov 2021
Recently, an acquaintance in tech asked me what, in my experience as a public librarian, makes websites and apps unusable to people with limited technology access, and after a few days thinking about it, I’m gotta put one of the biggest ones as two-factor authentication.
56
999
4,043
The biggest influence on our lives are services, but we live in a world that is completely unprepared for the impact of them - on us, society and the planet.
I wrote about why we need a new kind of service literacy now, what it is and how we get there
loudowne.com/2021/11/24/why-…
4
62
239
@BTPLondon I just on a tube where 3 of your officers were either not wearing masks or wearing them with their nose out. It's a disgrace and a bad example. Why would people wear masks if people in authority who are paid to protect the public do not. How do I make a complaint?
1
1
A post written from my sick bed: The emergency exit only works if you use it.
Why having an escape plan doesn’t erase bad experiences.
bit.ly/3Hpr59D
3
3
26
Hannah retweeted
9 Nov 2021
12.8% of UK Civil Servants identify as being disabled. The actual figure is likely to be higher. If your internal services and products aren't accessible that affects a lot of people and impacts on productivity and recruitment and retention. #AccessibilityRegulations #CDDO #a11y
3
32
80
Hannah retweeted
28 Oct 2021
Travelling to Cop26 from London you’ll have two viable choices; train or plane.
🚆 Train is £135 single
✈️ Plane is £25 single
Over the last decade rail fares have rocketed by 50%. The chancellor cut domestic Air Passenger Duty, and baked in above inflation rail fare increases
160
1,650
5,513
Everytime you go to make a Mural/Miro board this week, ask yourself if it could be a document/sheet instead. Mural/Miro boards are not accessible. So if your reason is 'it looks better' or 'it's easier to understand' it doesn't count, because some people can't use them at all.
5
24
159
Hannah retweeted
13 Oct 2021
Alexa, show me the financial services equivalent of queerbaiting
1
4
26
Hannah retweeted
11 Oct 2021
As we continue to witness very violent anti-LGBT hate crimes across the U.K., it’s important to remember that ‘coming out’ is not always a choice and is definitely not something queer people only experience in one singular moment #NationalComingOutDay
2
71
293