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Joined November 2008
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Pinned Tweet
20 Jan 2022
Looking for customer service or support? Please visit our website directly as this social media channel is no longer being monitored: hostnine.com/
30 Apr 2019
Replying to @blazevic_me
Hey there @blazevivan we're sorry to hear that you haven't received a reply in a few days, we'd love to get some traction on this. Would you DM us the corresponding Ticket ID so we can take a look?
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hostnine retweeted
Replying to @hostnine
good by to such fraud company
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29 Aug 2017
Unfortunately due to hurricane Harvey our support staff is currently unavailable. We appreciate your patience during the severe weather.
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19 Apr 2017
Hello Stacy, thank you for reaching out to us with a Ticket ID. We apologize for the delays. Your ticket has been escalated.
15 Mar 2017
Thank you very much for sending that DM. Please bear with us and we will follow up with you in just a moment.
15 Mar 2017
Hi Tanzeel, Thank you for contacting us. Please feel free to send us a DM/Direct message. we will be happy to assist you.
18 Feb 2017
Please send a DM with more information, such as a ticket # if you have one. Thanks!
9 Feb 2017
Hi Matthew, we are very sorry to hear this. Do you have a Ticket ID related to the issue you are experiencing?
24 Dec 2016
Tickets are never closed, but just on hold. You may reply to the ticket to reopen it.
20 Dec 2016
We are sorry to hear that you have not received a reply for such an extended period. Please DM us the ticket ID. Thank you.
11 Oct 2016
we located your ticket ID in our DM box. We will work to get it escalated. We are sorry for the delay.
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11 Oct 2016
Hello Celey. Do you have a ticket ID related to the issue you are presenting? If not, can you DM us with some details.?
9 Oct 2016
We do apologize for the delays. Your ticket is in a priority queue and we will reply back to your last update ASAP.
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8 Oct 2016
We're sorry for the delays. May we have you DM the ticket number we can reference?
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7 Oct 2016
Do you receive an error when you try to connect via live chat?
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7 Oct 2016
Our support via social media is limited to general questions. For best results, you should contact our Live Support team.
7 Oct 2016
Hi Tanz! How may we be of assistance?
3 Oct 2016
Can you send us a DM and include your Ticket ID's. We will work to get them escalated so that they can be addressed.
18 Jul 2016
Most of our shared servers do have the PHP 7.0 binary now. Switch to PHP 7 by using PHP Selector in your cPanel.
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