@IHGOneRewards extremely frustrated with my stay at the Buffalo Airport (Cheektowaga) property. As a Diamond Elite member, this was far below the standard. Pool closed w/o notice, Diamond parking full of non-status guests, and a "lost" late checkout request. 🧵
Facilities were a mess: Bathroom wasn't clean (previous guest’s hair), sink was clogged, and the pancake machine is broken. We even ran out of towels—had to go to the lobby for hand towels because laundry wasn't done and they were short-staffed.
The silver lining: Annie at breakfast was incredible. She was working a huge tournament crowd solo with a smile. Management is setting her and the "leaderless" desk staff up to fail. Please do better for your loyal members and your workers.
That Paul Maurice cup lift was truly like a hit of heroin for him. The good kind, the shit that comes straight out of Afghanistan. The kind that you accidentally do at a party in bakersfield California and then the next thing you know there’s a lien on your house and car
It’s the bye week, and I want to give back to all of you.
🚨GIVEAWAY🚨
Signed Dawson Knox 8x10 photo. To enter, all you have to do is retweet this.
Good luck to everybody, and enjoy your week. #BillsMafia
This will close at 11 p.m. tomorrow.