The official account for Hamilton Street Railway providing news & customer service. Monitored weekdays from 8:30am to 4:30pm.
Joined July 2016
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This National AccessAbility Week, we’re celebrating accessible transit in Hamilton. For many, the bus is more than a ride, it is access to work, healthcare, and loved ones. HSR is committed to building a city where everyone can move freely. #NationalAccessAbilityWeek #HamOnt
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May 28
Turn your bus ride into a fun chance to win like Mergup.
Tell us how your ride went and you could win a $50 PRESTO card every month.
Big cheers to Mergup, our March winner 🎉
Take the survey today hamilton.ca/HSRSurvey
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May 25
Excited for Newcomer Day this Friday? Let HSR take you straight to City Hall—no parking hassles, just easy transit! Check out the bus routes that drop you right at the heart of the celebration. Join us May 29th, 12–6pm, and be part of #NewcomerDay! #TryTransit #Hamilton
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May 23
The 2026 Ticats season kicks off 🏈
Heading to the game? Skip the stress of parking and hop on any HSR bus using your game ticket. Take advantage of the HSR Ticats shuttle for a direct ride from key locations straight to the stadium. Plan your trip: hamilton.ca/ticats
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May 15
Heading to the Victoria Day Fireworks? HSR is offering extra service to and from Dundas Driving Park on Sunday, May 17, 2026 Route 5 Delaware will service all stops from King at James to Head Street before and after the fireworks. Skip the parking and enjoy the night.
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May 11
Don't just ride the bus, be the rider who shares your experience with us! Rate your ride today for a chance to win a $50 PRESTO card in our monthly giveaway. Your feedback keeps us rolling in the right direction. Fill out our survey at hamilton.ca/HSRSurvey today. #RateMyRide
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Due to construction at Frank A Cooke Terminal Routes 21 Upper Kenilworth, 22 Upper Ottawa, 23 Upper Gage, 24 Upper Sherman, 25 Upper Wentworth, 26 Upper Wellington, 27 Upper James, 33 Sanatorium and 35 College will be required to detour from
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from Wednesday, May 7, 2026 at
7:00 p.m. until Thursday, May 8, 2026 at 4:30 a.m. All temporary stops will be available at:
Jame Street South
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For detour maps and additional information, please visit hamilton.ca/hsrdetours
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We want to hear from you! Beginning in fall 2027, HSR will start rolling out the first phase of #HSRnext. Learn about the changes & share your feedback online or at one of our community events. Take the survey for a chance to win some great prizes!
engage.hamilton.ca/HSRnext
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Apr 27
Spring is here, and so are our new routes! Try Transit this season. HSR's updated spring schedules are now live. Plan your next trip at Hamilton.ca/HSRSchedules or through your favourite trip-planning app, or check bus news for all the latest bus updates. #TryTransit #HamOnt
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Apr 24
#HSRalert, April 25: Notice to Accessible Transportation Services customers using DARTS.
Electrical work will take place at the DARTS offices on Birch St. on Saturday, April 25, 2026, from approximately 6:45 a.m. to 6:00 p.m. 1/6
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Apr 24
Customers can still call to book trips. However, due to the nature of the work being completed, intermittent power outages may occur throughout the day, which could affect phone service and ride scheduling at times. If you are unable to get through to DARTS, please try again. 5/6
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Apr 24
A DARTS team will be onsite all day to reduce service disruptions. Please note that some delays are possible. We apologize for the inconvenience and thank you for your patience while this work is completed. 6/6
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