Hi there! We post major support updates here and aren't in the DMs. If you're looking for help, please reach out to us at support.humblebundle.com
Joined June 2012
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4 Sep 2025
Good morning! Due to issues affecting multiple storefronts this morning, we are currently out of keys for Hollow Knight Silksong on Steam. We have disabled purchasing for now, and are working with Team Cherry to replenish keys as soon as possible for completed purchases.
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4 Sep 2025
While drafting this post, our store team received a new allotment of keys! If you made a purchase, check your download page for your key.
Thank you for your patience, and enjoy Hollow Knight Silksong.
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1 Jul 2025
Hey there! We resolved a clock and date configuration issue with the Warhammer 40,000 Rogue Trader keys in July's Humble Choice, which had them displaying as expired. You should be able to reveal and redeem those keys again!
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12 Jun 2025
Hey friends! We're receiving numerous reports regarding site stability, purchase processing, and login issues. These are due to the ongoing broader internet issues with GCS, AWS, and Cloudflare.
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27 May 2025
Keys are now back in stock for our Xbox Game Studios Publisher Bundle. Thank you for your patience as we worked to secure additional keys.
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16 Apr 2025
Shantae and the Seven Sirens was not displaying correctly for our international customers. We've corrected the issue and it should be showing up now.
16 Apr 2025
Slash and dash while unlocking upgrades to progress in the Return to Metroidvania bundle featuring:
- GRIME
- Monster Sanctuary
- Shantae and the Seven Sirens
- and more! Supports @cool_effect | bit.ly/4cBnZPV
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22 Mar 2025
An issue was causing EARTH DEFENSE FORCE: WORLD BROTHERS 2 from properly showing as part of the EDF Collection bundle on our site. We've resolved the issue, and if you already purchased at the highest tier, the key for it will be added to your download page.
21 Mar 2025
Protect Earth from becoming a giant insect planet with the Earth Defense Force Collection!
🛸 Earth Defense Force 5
🐜 Earth Defense Force 4.1: The Shadow of New Despair
🕷️ Earth Defense Force: World Brothers
- and more! Supports @oceana | bit.ly/4kFA2Q1
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Humble Support retweeted
20 Nov 2024
This bundle is now live at humblebundle.com/software/ul…
19 Nov 2024
Our Ultimate Unreal Sci-Fi Software Bundle was delayed right before launch due to a QA issue. If you received an email about it, we're working to start the bundle as soon as possible. Thanks for your patience.
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19 Nov 2024
Our Ultimate Unreal Sci-Fi Software Bundle was delayed right before launch due to a QA issue. If you received an email about it, we're working to start the bundle as soon as possible. Thanks for your patience.
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1 Oct 2024
If you're seeing a "Payment Already in Process" message or experiencing a delay in redeeming your games from October Choice, our teams are working to resolve this.
For any other issues, please open a ticket at support.humblebundle.com
1 Oct 2024
Humble Choice for October is here! Get great titles like:
Remnant II®,
Persona 5 Strikers,
Jusant,
Dome Keeper,
and more! bit.ly/3TM7CYB
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14 Sep 2024
Ice Cream Man Vol. 6, previously missing from this bundle due to an issue on our end, has been added.
Thank you to everyone who reported this!
12 Sep 2024
Featuring Image Comics titles like I Hate Fairyland, Ice Cream Man, It's Lonely At The Centre Of The Earth, and more when you get this bundle worth over $630!
Supports @bincfoundation | bit.ly/3TpygGt
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6 Aug 2024
This should be cleared up now, but if you are still unable to redeem games, or see any other issues, please open a ticket at support.humblebundle.com.
6 Aug 2024
Good morning! Our team is investigating issues preventing redemptions of games from August Humble Choice, including a "payment is already processing" message. We hope to have this sorted quickly and will update when all clear.
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6 Aug 2024
Good morning! Our team is investigating issues preventing redemptions of games from August Humble Choice, including a "payment is already processing" message. We hope to have this sorted quickly and will update when all clear.
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25 Jul 2024
Earlier today, we launched the Complete Ender's Game Collection book bundle, which is available in select regions. As part of this launch, emails featuring this bundle were sent to customers who cannot purchase it. We apologize for the confusion this caused.
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13 Jun 2024
Due to an unfortunate spike in abuse, we are retiring the current Referral program. We're looking into alternate benefits in the same vein, and this does not affect our current Partner program.
For additional information, please refer to our article here: blog.humblebundle.com/2024/0…
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17 May 2024
Earlier today, we alerted subscribers via email of an upcoming expiration date for Ghostwire: Tokyo, part of Humble Choice in June 2023. At this time we are temporarily out of keys and are working to replenish these as quickly as possible.
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16 May 2024
We have rectified an issue that was causing the Monster Hunter Rise Deluxe Kit key to not display properly for redemption in multiple regions. This key should now be visible within your order page, and account.
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26 Mar 2024
We were briefly out of stock of the Avatar physical edition from the Best of Magpie Games TTRPG. In order to secure additional copies, we moved that edition into a new, single, $35 tier. If you bought the $25 tier prior to March 25, you will still receive the physical version.
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29 Feb 2024
The issue concerning missing content from Trailmakers Deluxe in the Creative Sandbox bundle has been fixed! All purchases, past and present, should now have the appropriate DLC. If you run into any issues with your purchase, please reach out to us directly!
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