Here's why Carvana is absolutely slaughtering car dealerships:
I found a truck I wanted, brand new or I would have used Carvana
Called the dealer and talked to a salesman whom I know btw
"Hey I found this truck I want, I've already researched, don't need to test drive, I just want to buy it"
Salesman: "Ok when can you come in and test drive? "
Me: "I don't need to test drive, I've driven them, this is the one I want. I'm pretty busy so is there a way to just do the paperwork digitally and do you offer delivery?"
Salesman: "Sorry we'll have to have you come in for that and go through our finance office"
Me: "Ok, I work every day until 5. I see you're open until 7 tonight can I just come by after work and pick it up?"
Salesman: "We are open until 7 but can you be here by 5?"
Me: "No, I work until 5 so it would be like 530. That should be enough time right?"
Salesman: "How about Thursday the same time?"
Dude I'm literally trying to throw money at you and make this the easiest sale of your life