Hi @returnofserve - Hi I am sorry but I cannot assist you until you have sent us over a DM - if you could please do this and we can then gladly look into this issue for you - Regards Jan
Good Morning @AnthonyBenskin, thanks for making us of aware of this. I am sorry to hear about this, and for any disappointment or inconvenience caused. Please can you kindly send us a DM with the product code, so we can assist? Thanks, Rachel. Customer Service Advisor