A new kid 🙈 in the #CustomerSuccess block & Founder of CustomerSuccessBox (can #CustomerSuccess be served in a box 🤔)
Joined October 2009
- Tweets 1,732
- Following 461
- Followers 559
- Likes 470
25 Photos and videos
6 Dec 2025
#bisleri #JashneRekhta2025 NO WATER AT JASHNE-Rekhta.
Struggling for last 2 hours.
No water to buy
No water for free
No water
No dispensers
Bisleri booth only have empty bottles
No one else is allowed to carry
4
3
311
Puneet Kataria retweeted
21 Jun 2022
Our founders community in @circleapp is witnessing an amazing growth! 💪
We're now 900 members strong and open to onboard more #SaaS superheroes, as we continue to take 🇮🇳 #SaaS to new heights.
Drop an email at disha@saasboomi.com to receive your invite. 🙌
1
7
17
Puneet Kataria retweeted
All of us want our products to be sticky and provide maximum value to the customers. But how do you actually measure product stickiness?
Hear it from @katariapuneet, where he shares his idea on measuring product stickiness.
#CustomerSuccess #SaaS
youtube.com/watch?v=Ufzqz6n6…
1
2
Puneet Kataria retweeted
13 Sep 2021
[PODCAST TIME 🎧▶️]
Check out our latest episode of The inSide Scoop on Customer Success and find out more about a very important topic: The ultimate renewal playbook – Managing multiple stakeholders. 👉loom.ly/BQOxTKk
#data #customersuccess #podcast #customerjourney
1
4
Puneet Kataria retweeted
As @katariapuneet says, "In a perfect world the RENEWAL SHOULD BE A NON-EVENT! "
Hear out @katariapuneet & @anikazubair_ sharing a great conversation on the Ultimate Renewal Playbook on the latest episode of The @insidedmedia Scoop Podcast.Listen here -
lnkd.in/dGD3hMKu
13 Sep 2021
[PODCAST TIME 🎧▶️]
Check out our latest episode of The inSide Scoop on Customer Success and find out more about a very important topic: The ultimate renewal playbook – Managing multiple stakeholders. 👉loom.ly/BQOxTKk
#data #customersuccess #podcast #customerjourney
3
6
"You DON'T want customer success heroes” - @katariapuneet
Since many use tl;dv for customer onboarding we're delving into this topic w/ an industry veteran!
In this tooooooo long; didn't interview, common CS myths are dispelled & alternatives suggested💡 bit.ly/3EpPgDE
1
7
15
Puneet Kataria retweeted
Join us for an exciting webinar to learn the strategies, processes, playbooks to be followed for Onboarding customers remotely.
👉 Topic- Onboarding Customers Remotely
👉 Speaker - @katariapuneet
🕓 Date: 25th June, 9.30 AM PT
Registration Link- customersuccessbox.com/webin…
ALT Webinar- How to Onboard customers remotely
1
3
Puneet Kataria retweeted
Learn Proven FRAMEWORK to churn Analysis followed in CustomerSuccessBox from @katariapuneet and @anushreedudhat
Register now:
customersuccessbox.com/webin…
ALT Webinar- How to do churn analysis
1
2
Puneet Kataria retweeted
3 Aug 2020
5 lessons from “Siddhartha”
1. Wisdom can’t be taught, only learned (cc @naval)
2. There’s a difference between knowing the path and walking it.
3. You can’t avoid pain.
4. The world will speak to you if you are still enough to listen.
5. Adventure is the only path.
14
266
1,668
He fought and survived Ebola, and now he's on the frontline of #COVID19 in NYC.
This is a day working in the ER, as told by Dr.@Craig_A_Spencer.
156
5,659
8,565
Puneet Kataria retweeted
Our team is at The Customer Conference London 2020. Drop by and learn how to maximize retention!
2
7
8
Puneet Kataria retweeted
Milestones are the stepping stones that a customer has to go through before they can achieve their goals. Should milestones be time-bound? Watch this @YouTube video to find out: ow.ly/xZL230o6Elb Subscribe to our #YouTube channel to watch weekly videos on #CustomerSuccess
2
4
Puneet Kataria retweeted
13 Jan 2019
The three most harmful addictions are heroin, carbohydrates, and a monthly salary. ~ @nntaleb
20
146
665
26 Nov 2018
SaaS customer retention best practices to maximize renewals by @nileshsurana hackernoon.com/saas-customer…
1
1
2
Puneet Kataria retweeted
3
5
Puneet Kataria retweeted
We're heading to Dublin for @SaaStock next week. SaaS, #CustomerSuccess, Pub Crawls & more Craic⚡️Drop by our Stand #GR17 if you're there and let's talk about how we can help each other. 🚀 #SaaStock2018
3
6
11 Mar 2018
Padma Shri Pyarelal Wadali Of #WadaliBrothers #RIP #PyarelalWadali You will live in our hearts always. 🙏
14
Puneet Kataria retweeted
Attending @SaaStrAnnual? Lookout for our special #SaaStr plan for #CustomerSuccess. DM us for any queries. #SaaStrAnnual
4
4
Puneet Kataria retweeted
28 Dec 2017
How would you describe the Customer Success Manager role in your company? by @katariapuneet quora.com/How-would-you-desc… #customersuccess
3
1