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Kelley Dearing Smith @kelleydsmith

Communication & Marketing VP at Louisville Water. AWWA Public Affairs Council Chair. Building the water brand.

Joined March 2012
  • Tweets 1,589
  • Following 369
  • Followers 1,168
787 Photos and videos
Kelley Dearing Smith retweeted
Louisville Water@louisvillewater
5 Dec 2023
In just a few months, Louisville Water Tower will reopen for tours, weddings, and venue rentals. The renovations to this National Historic Landmark are almost complete and we can't wait to welcome you in 2024.
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Thanks @PaulMiles840 for sharing your photos! So happy Louisville Water is part of your daily view.
Louisville Water@louisvillewater
4 Oct 2023
“I’ve lived here my whole life and...have never been up here until 2020.” @PaulMiles840's search for a new place to walk led him to our historic Crescent Hill Reservoir and Gatehouse. Since then, he's captured breathtaking photos of it. Full gallery: bit.ly/3RLbYix
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Know the source of your drinking water? Today, more than 75 billion gallons of Ohio River water will flow by Louisville. That river is an amazing source and @louisvillewater turns it into some of the highest quality drinking water. That’s why it’s important to #ProtectTheSource.
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Dozens of events and thousands served. Check out the video to see the great work of my team! #DrinkLikeALocal
Louisville Water@louisvillewater
22 Sep 2023
We’re giving a special shout out to our Pure Tap team! They worked hard all summer long to keep the community hydrated 💪💧On this #lastdayofsummer here’s a look back as we remind you to #DrinkLikeALocal
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More than 2,400 name badges lined up for Virginia’s @WaterJAM_VA conference. Impressive program for these water professionals.
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Here’s a great example of a drinking water provider engaging with the public. Arriving in Virginia Beach for @WaterJAM_VA and see this on the boardwalk: a taste test where you compare bottled water to the taste of Virginia Beach’s tap water. Nice outreach! #branding
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Curious friends at the @NACWA meeting want to know why there’s a Louisville Water ornamental sign inside the Omni hotel. 🤔Answer: it’s the site of our original 1860 office building. Check out the rooftop pool- it’s named The Water Company.
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A message to my @NACWA friends coming to Louisville for your board meeting, #DrinkLikeALocal. You’re coming to the place with the best-tasting tap water. Enjoy it straight or on the rocks with our other signature beverage. 💧 🥃
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Early morning safety blitz for @louisvillewater crews. It’s a reminder the work we do can be dangerous and our employees are the most important piece of our business. #Safety #employees
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A water tasting for my friends on the @WEForg board. We sampled four kinds of water in a conversation about branding, public trust and the value of communications. Thanks for inviting me to share the @louisvillewater story. #WaterStory #branding
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Thanks @cityoftoronto for the water stations at #ACE23. 👏 Spotted dozens of these around the conference. #DrinkLikeALocal
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No! 😖 What about filling a reusable bottle before you get on the plane? That’s what we do in Louisville. #DrinkLikeALocal
Stacey I Berahzer@StaceyIB_enviro
12 Jun 2023
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Taste=perception and that’s part of trust.Looking for @awwa winner of the “Best Tasting Tap Water.” There are 25 samples from providers in the US and Canada. Excited to see who joins @louisvillewater with winning the award. (Pure Tap isn’t in the competition this year!) #ACE23
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Kicking off #ACE23 with thousands of water peers and an awesome AWWA Board. Proud to build the water brand alongside these pros.
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A mix of engineers, scientists and communicators in this workshop to look at how to lead the conversation in talking about the risk of lead to get into drinking water. New guide from @awwa is a big help to utilities. #ACE23 #communication
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Board meetings are more fun with views like this and treats from Hawaii friends. #ACE23 #Toronto
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Enjoyed this candid conversation on communicating through a risk situation with water pros in Philadelphia. Common theme: be first, relatable and transparent. And, don’t wait until something goes wrong to build the brand.
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Kelley Dearing Smith retweeted
Louisville Water@louisvillewater
19 May 2023
You never know what you’ll find while repairing a water main break. Our crews uncovered a bit of history last week on Woodlawn Ave. and 3rd St. Look closely and you’ll see old trolley/street car rails dating back to when trolleys were Louisville’s main mode of transportation 🚃
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Thanks @WaterResearch & @PhillyH2O for recognizing the value of messaging and risk communication. Honored to share my experiences in strengthening public trust. #PublicTrust #ValueWater
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Terra cotta tiles, hand-cut limestone and ornate details. Louisville Water’s Gatehouse is a beautiful statement of Gothic architecture. This open house gives the curious a peek of the form and function that’s part of our drinking water. #DrinkingWaterWeek
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