Over 30 years in design: Architecture (bricks and mortar), Interaction, IA and UX. UX strategist to drive top-line growth. Author: presumptivedesign.com
Going back to Sitkin's concept of intelligent failure, the point wasn't just to accept failure as feedback--as often stressed today--but more that you should purposefully GENERATE failure as a proactive learning mechanism.
charleslambdin.wordpress.com…
#athenahealth is hiring - across product, UX and engineering roles, to name a few. athenahealth.com/careers Specifically, I'm looking for a UX Lead a UX architect. Get in touch! Join me in an amazing place to work!
Here's a service design breakdown - totally unacceptable in 2021: @squaretrade expects you to cancel your plan via the retailer; ebay expects you cancel via ST. ST has no online custserv / chat capability. Have to tweet???? Ridiculous!
As one of my mentors, @leofrish, once said, I could learn a lot right now by taking that stuffed mushroom (we were by a buffet) and having someone play pretend.
Hey treasured friends-Ready for my next adventure. 2.75 years at the Home Depot Quote Center and my position has been “eliminated”.
#newopportunities.
But 1st: to Europe for 2 weeks!
Let’s chat on my return.
Dave Frishberg, the great jazz pianist and singer-songwriter who gave us “I’m Hip” and “Peel Me a Grape,” needs your help urgently. Go here to find out why, and what you can do—then pass the word: tinyurl.com/y6fkcqbv
Friends @SDStartupWeek! Want to jump in a workshop on Saturday to learn how to rapidly design and research your product concepts in record time? Get research insights in hours, not weeks! #SDSW18meetup.com/UXSpeakeasy/event…
If you are in San Diego on Saturday, June 30, sign up for my Presumptive Design workshop, hosted by Speakeasy and HP. Lunch and a copy of the book included!
meetup.com/UXSpeakeasy/event…