the biggest thing that no dropshipper has managed to crack yet:
product improvement
one of the silent killers of a ds store is the product defect rate; it causes refunds, partial refunds, replacements, complaints to other customers etc
you can grill your supplier to try and fix small things but in the end, not much happens.
as it is a white label product, manufacturers have found ways to make the product extremely cheap to make
that means cutting corners, having large machines in place and systemised processes, which make small changes to the product = big challenges on the backend because everything's been so optimised
it's kind of a self-fulfilling cycle - suppliers squeeze manufacturers on price, manufacturers cut more corners, defect rates go up, brands eat the losses, suppliers never hear about the problems, and the cycle repeats
the opportunity remains: being able to scale a store, take that winning product and then go and find a way to improve on it
being able to do that opens up so many more unlocks: differentiating yourself from competitors, lowering defect and return rates, increasing perceived value, increasing customer satisfaction and potentially increasing LTV
in ecom, product quality is the biggest bottleneck but also the biggest leverage point.
creating this skill or ability would pay back 1000X
has anyone actually been able to do this successfully? would love to chat