Local Measure is a customer communications management platform helping businesses connect with their customers and create change in their organizations.
Joined November 2012
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We are excited to announce the successful closing of our acquisition of Local Measure: zdsk.co/4dme5lC
This acquisition strengthens our AI-powered voice and contact center solutions through deep integration with @awscloud and its @Amazon Connect platform.
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🗣 Introducing: Zendesk for Contact Center, with advanced voice powered by @LocalMeasure @Amazon Connect: zdsk.co/4hCEADW
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📞 Deliver world-class contact center support using Zendesk, now with advanced voice capabilities and AI embedded throughout the call journey: zdsk.co/4hCEADW
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Local Measure retweeted
26 Mar 2025
"Contact center leaders have asked us for 1 thing, a Zendesk alternative to clunky, outdated #CCaaS solutions. We heard you.
Introducing @Zendesk for contact centers powered by @amazon Connect and made possible by a proposed acquisition of @localmeasure."
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🚀 We’re partnering with @localmeasure to bring advanced voice solutions to large businesses and enterprises: zdsk.co/40zJjRH
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Local Measure retweeted
29 May 2024
We're excited to share more #SixFiveSummit24 speakers!
This group of industry leaders will share their unique perspectives on the role of AI in Enterprise Apps June 12.
@Smartsheet CEO @markmader will lead the charge presenting, "Winning with Applied AI: What Business Leaders Need to Know"
And it doesn't stop there! You'll also see spotlights keynotes from:
🔹Jonathan Barouch, @localmeasure
🔹Kevin Niparko, @Twilio Segment
🔹Juergen Mueller, @SAP
🔹@walkmeinc
View session titles and abstracts at thesixfivesummit.com. Sessions are hosted by expert analysts from @MoorInsStrat and @TheFuturumGroup
#AIUnleashed
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Local Measure retweeted
17 May 2024
Q: What do all the companies in the image below have in common?
A: They are being represented by industry-thought leaders at #SixFiveSummit24!
CxOs, Presidents, and VPs leading the digital transformation will share their take on AI across 10 categories from Enterprise platforms to cybersecurity.
Attend the virtual summit, "AI Unleashed," June 11 - 13 alongside @ServiceNow @EricssonNA @Lenovo @SlackHQ and more! thesixfivesummit.com
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4 Mar 2024
4 Mar 2024
Exciting news! We’ve partnered with @localmeasure to elevate GenAI-fueled CX with Engage platform integration. Read more: businesswire.com/news/home/2…
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🤔 Are you prioritizing your digital channel strategy to make the most efficient (and delightful channels) the most prominent for customers?
Learn how to avoid "omnichannel spaghetti" in this article by @localmeasure.
Access here >> informatech.co/47CAbwH
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Local Measure retweeted
29 Nov 2023
Couldn’t be more proud to be an investor and advisor to @localmeasure and their amazing CEO @jbarouch.
Congratulations on winning the AWS Marketplace partner of the year for APJ.
Innovating on the future of #CX!
Can’t wait to watch what’s next for LM👊🏻 $AMZN #AWSreInvent
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Local Measure retweeted
6 Nov 2023
How @awscloud Partners Integrate SMS, Notifications, and Emails into Apps
@jbarouch, Founder and CEO at @localmeasure, joins UC Today's Kieran Devlin 🎤
eu1.hubs.ly/H064q9z0
#unifiedcommunications #collaboration #ucoms #ccaas #cx #customerexperience
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23 Oct 2023
Thanks to our team, customers and @awscloud for helping celebrate the 3rd birthday of our contact center platform Engage. #ccaas #ContactCenter
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🤔 Did you know that business process outsourcing offer access to technology and process expertise, improves efficiencies, and reduces labor costs?
@localmeasure explains how BPOs can help businesses become more competitive in this article >>informatech.co/46yek8V
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Local Measure retweeted
25 Jul 2023
.@Audrey_William, Principal Advisor, Ecosystm shares insights from the Ecosystm whitepaper, "How to deliver personalized customer experiences", in this on-demand #webinar.
To learn how #CX can be tailored to individual needs, click on the link below.
localmeasure.com/insights/th…
ALT Audrey William, Principal Advisor, Ecosystm shares insights from the Ecosystm whitepaper, "How to deliver personalized customer experiences", in this on-demand webinar. To learn how customer experiences can be tailored to individual needs to improve brand loyalty and real-world applications of customer-centric approaches to CX, click on the link below.
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Local Measure retweeted
13 Jul 2023
BIG CX UPDATE | Local Measure
@jbarouch, Founder & CEO of @LocalMeasure, joins us for the #BigCXUpdate to discuss how they support #contactcenter customers, the solutions resonating with customers, and their product roadmap.
Watch here ⬇️eu1.hubs.ly/H04v_mh0
#CCaaS #CX #AI
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Local Measure retweeted
21 Jun 2023
Another CEO to know! My friend Jonathan Barouch of @localmeasure. Doing amazing things in the #CX and Contact Center space. Proud to work with this team and to be an investor in the company. Worth keeping an eye on the work they are doing with #AI and CX as well!
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Local Measure retweeted
26 May 2023
Learn how Highpoint Service Network worked with @localmeasure to enhance its contact center 📞 performance for improved global enterprise customer service with Engage for Amazon Connect, empowering HSN to be agile in a highly competitive market. 📈
➡️ go.aws/45aHmer
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Local Measure retweeted
4 May 2023
Hear how @localmeasure leveraged #AWS, #AI & #MachineLearning to accelerate their business and grow through a major disruption 🚀🚀🚀 in our AWS for Software Companies Podcast. go.aws/3pdiT7K
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Local Measure retweeted
12 Apr 2023
In partnership with @localmeasure, @Audrey_William, Principal Advisor at Ecosystm, has created an insightful #whitepaper to help #CXleaders deepen their customer engagement through #hyperpersonalisation.
Download this report now. blog.ecosystm360.com/whitepa…
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7 Apr 2023
Join us @awscloud Contact Center Day on April 26 where we’ll share a practical guide on how to create omnichannel customer experiences that delight customers - you won't want to miss it! pages.awscloud.com/NAMER-fie… #customerexperience #contactcenter #amazonconnect #localmeasure
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