Welcome onboard ✈️ 🧑‍✈️ Looking for help? Use this link to check your flight status, report delayed baggage or rebook your flights ➡️ t1p.de/hu51v

Joined March 2010
6,009 Photos and videos
Hi there, I'm sorry to hear that your flight has been canceled. Kindly DM us your booking code and the full first and last name of the passenger on the booking. Then we can take a closer look at it. /Duke x.com/messages/compose?recip…

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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp.

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Sorry to hear about the cancellation! Kindly either use the chatbot on the Lufthansa website or call the Service Center: lufthansa.com/de/en/support/…. My colleagues are the correct point of contact for rebooking your flight. 1/2

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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp.

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Replying to @KevvvvvvWorld
I’m very sorry to hear about the cancellation, Kevin. Please reach out to our Service Center via this link lufthansa.com/de/en/support/…, so they can support you directly. Due to high call volumes, there may be longer waiting times at the moment. /Riri

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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp.

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Replying to @PatrickNbl
Tatsächlich ist LH498 am 14. April gestrichen. Es tut mir leid, wenn dies nicht korrekt auf der Homepage dargestellt wird. Bitte versuche, online (lufthansa.com/de/de/kontakt-…) bzw. über unseren Chat Assistenten (lufthansa.com/digitalassista…) umzubuchen. /Ted

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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsro… Contrary to claims by fake user profiles we do not offer support via WhatsApp.
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Replying to @spsingh98
We’re sorry to hear you’re experiencing issues with our website and app. Please try again at a later time. If the problem continues, feel free to contact our chat assistant at the following link: https: lufthansa.com/digitalassista…. /Lara

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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp.

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Replying to @Javedsh7
Yes, there is a pilot strike announced for Monday and Tuesday. You can find more details here: lufthansa.com/de/en/prepare-… /Ted

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Kindly keep trying to reach out to the Service Center, as booking related inquiries can only be handled by my colleagues. Due to the high volume of calls, there are currently long waiting times as well as connecting issues, unfortunately. I apologize for the inconvenience. /Mae
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Replying to @gami_sohail
I am sorry to hear that your flight has been canceled! I would suggest contacting our Service Center, as they are best equipped to check this matter for you: lufthansa.com/de/en/support/…. /Nico

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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsro… Contrary to claims by fake user profiles we do not offer support via WhatsApp.
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Lufthansa is flying three times a week from Frankfurt to San José in Costa Rica. /Ted
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With ITA Airways now part of Star Alliance, you can enjoy more effortlessly connected journeys anywhere across the world. 🌍​ #Lufthansa
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Hi, please reach out to our Miles and More team directly and have my colleagues look into this for you: miles-and-more.com/de/en/gen…. /Dea

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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsro… Contrary to claims by fake user profiles we do not offer support via WhatsApp.
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Replying to @Kogot117
Hello there, kindly share more details and context with us so we can advise further. /Lizz
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Hi, please understand that we cannot do so. I recommend you reach out to our Service Center, my colleagues will be happy to look into this for you and assist: lufthansa.com/de/en/support/…. /Dea

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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsro… Contrary to claims by fake user profiles we do not offer support via WhatsApp.
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Hi Franciszek, we hope that you enjoyed your flight! 😊✈️ /Lizz
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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp.

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Replying to @pravesh9454
I am very sorry to hear that it is taking so long for your refund to get processed. My colleagues are doing their best to do so as fast as they can. Your patience is highly appreciated. /Dea
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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp.

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Replying to @ResponseTM_9
Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsro… Contrary to claims by fake user profiles we do not offer support via WhatsApp.
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Hi Pou, as advised previously, your seats need to be refunded by the travel agency. Kindly note that it is not recommended to share personal information such as reservation numbers publicly. /Lizz
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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsro… Contrary to claims by fake user profiles we do not offer support via WhatsApp.
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Waiting times vary depending on the time of day, country and call volume. /Ted
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Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: lufthansagroup.com/de/newsro… Contrary to claims by fake user profiles we do not offer support via WhatsApp.
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For updates about missing baggage you can also call the baggage tracing team under the phone number mentioned on your loss report. /Ted
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