Pay or register 24/7 at merseyflow.co.uk, by phone on 01928 878 878 from 8am-8pm (Mon-Fri) or 9am-6pm (Sat, Sun, Bank Hols). Twitter monitored Mon-Fri 10am-4pm
⚠️Due to essential maintenance the website, app and phone lines will be temporarily unavailable today (16 June 2026) from 5pm for several hours.
We apologise for any inconvenience caused and thank you for your patience.🙏
The only way to get discounted crossings is by registering for an account with merseyflow:
✅Save up to 10% off each crossing
✅Select auto top-up so you don’t forget to pay
✅Select pay by Direct Debit for a hassle free way to pay
Register at: merseyflow.co.uk/select-plan 👍
Need help over the weekend? We're here for you!
Both our Walk-in Centre and Call Centre are open:
🕰️ Saturday and Sunday 9am-6pm
📞 Call us on 01928 878 878
💻 Chatbot available 24hrs
🌐 or visit merseyflow.co.uk/contact-us 👍
Crossing the silver Jubilee or Mersey Gateway bridges whilst using a hire vehicle?
To pay for a crossing please call us on 01928 878 878 (press option 4) Mon-Fri 8am-8pm & Sat-Sun & bank holidays 8am-6pm to ensure your payment is allocated to the correct crossing. 🚗📞👍
Have a Merseyflow account and changed your car? Remember, you’ll need a new Merseyflow sticker for your new vehicle! 🚗 Our stickers aren’t transferable, so log in to your account to order a replacement quickly and keep your journeys hassle-free. *Admin fee applies.
Do you have a Local User Discount Scheme plan (LUDS) and need to pay for a business crossing? 🚗
✨ Good news! It’s now easier than ever. Just log into your LUDS plan and select the crossings you want to pay for, quick, simple and convenient. 👍
Did you know you can now add multiple vehicles to your Pay As You Go Account? Adding an extra vehicle is easy, go to your account select “Vehicles” and follow the instructions.
Ensure you are using the latest version of the App: 2.1.0 or above: ow.ly/hiww50YY1OG
On Monday 8th June, 2-way temporary traffic lights will be operating over the SJB to enable essential maintenance.
Traffic signals will be in place on weekdays, between 09:30-15:30, for a period of 2-3 weeks.
The Council would like to apologise for any inconvenience caused.
Need help over the weekend? We're here for you!
Both our Walk-in Centre and Call Centre are open:
🕰️ Saturday and Sunday 9am-6pm
📞 Call us on 01928 878 878
💻 Chatbot available 24hrs
🌐 or visit merseyflow.co.uk/contact-us 👍
The only way to get discounted crossings is by registering for an account with merseyflow:
✅Save up to 10% off each crossing
✅Select auto top-up so you don’t forget to pay
✅Select pay by Direct Debit for a hassle free way to pay
Register at: merseyflow.co.uk/select-plan 👍
Don't forget to tell the DLVA if you have bought, sold or transferred a vehicle or you may be liable for anything the new owner should be paying, you could also be liable to a fine of up to £1,000 from the DVLA: gov.uk/sold-bought-vehicle👍🚗
Crossing the Mersey Gateway or Silver Jubilee Bridge?
Make sure to pay in advance or by midnight the next day to avoid a penalty! 🚗💡
Choose from 5 easy ways to pay. Travel smart and stress-free! 👍
Need to contact merseyflow? Please provide your email address so that we can respond to you quicky and efficiently, thank you for helping us help you! 👍✉️🖥️
Need help over the weekend? We're here for you!
Both our Walk-in Centre and Call Centre are open:
🕰️ Saturday and Sunday 9am-6pm
📞 Call us on 01928 878 878
💻 Chatbot available 24hrs
🌐 or visit merseyflow.co.uk/contact-us 👍
Looking for a hassle-free way to pay for your crossings?
Pay As You Go is ideal for occasionally users, set-up Auto-Pay so payments are taken automatically each time you make a crossing. Download the app: merseyflow.co.uk/quick-pay-a… register online: merseyflow.co.uk/registratio…