ALT A woman stands indoors looking out of a window, her face calm and thoughtful as soft light falls across her. The scene feels quiet and reflective, suggesting a moment of hope or contemplation.

ALT A chat conversation between a job applicant and “RI Careers,” the River Island recruitment bot. At the top, the applicant’s earlier answer is shown in a blue bubble: “A customer is not happy about an item they brought yesterday; they would like to speak the Manager. Check the daily planner to see where you should be and what time your break is. Attending a team brief so you are informed of any updates and new products.” Below it, a white bubble from RI Careers says: “Congrats on finishing the interview, Mica! Thank you so much for your time and interest in River Island. Unfortunately, we won’t be moving forward with your application this time…” The applicant replies in blue: “Can you tell me where I went wrong???” RI Careers responds in white: “I’m sorry, I don’t have details about individual application decisions…”