A few months ago, @SouthwestAir, though more expensive than other U.S. carriers, was known for good baggage policy, family seating, customer service, and flight routes. Now all upside has gone away w/o reduction in price. What is remaining value proposition to customers?
"I've never felt more love than right now". Here's Scott Norwood at the rally in Buffalo following Super Bowl 25 on January 28, 1991. #GoBills#BillsMafia