Joined April 2013
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Check out this article which highlights 16 ways to build and nurture a diverse and respectful #tech team via @ForbesTechCncl... featuring our very own CEO @mlscharff! hubs.li/Q0113MHv0
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It feels surreal that it’s already the end of 2021—a year that’s flown by amid big challenges and expectations. Continue reading @mlscharff's seasons greetings message hubs.li/Q010j1z50
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Check out @mlscharff's thoughts on building modern #marketing organizations by watching his #CommerceNextIRL panel discussion hubs.li/H0-B2n10
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23 Nov 2021
Tech teams are often under a great deal of pressure to deliver on projects; when they know they have the support of peers and management, it creates a more productive and pleasant working environment.
23 Nov 2021
16 Effective Ways To Build And Nurture A Diverse, Respectful Tech Team hubs.li/H0_CSmP0 from @cindyjaudon @thalesgroup @apurvakadakia @AmerMedicalAssn @scribeceo @ShambanIT @belitsoftcom @teamateliere @vivwang_ @elimirza @mlscharff @edwardmlpeters and more
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michael scharff retweeted
18 Nov 2021
R.I.P. Digital Advertising: Customer Acquisition Is Now A CX Game hubs.li/H0_qDKQ0 Written by @mlscharff of @EvolvAI
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Today companies have to deliver experiences which are consistent through all channels, on-brand, and as frictionless as possible. That is the new standard by which companies are being judged.
Read CEO @mlscharff's thoughts on the new standard in #CX hubs.li/H0Zz-mx0
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Last chance to register for our Nov 10 #ThinkCX 19 discussion on using analytics to improve the customer experience!
Register now to hear from:
▶️ Lina Mamut, Head of Product at @RelishWorks
▶️ Dan Zola, UX Strategist at Evolv AI
hubs.li/H0ZNPMz0
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#CX carries more weight on consumer decisions than pricing or even the product itself. It also means they're seeking ways to sustain innovation.
Read @mlscharff's thoughts on how #AI can be the secret to better #customerexperiences via @AIMagazine_BC hubs.li/H0ZzZcx0
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Brands not only improve #CX through AI-driven optimization, they also benefit from meaningful customer insights to improve digital experiences & reduce #CAC at the same time.
Learn about equipping yourself to deliver great CX with #AI hubs.li/H0ZBf850
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"Changing dynamics are also giving way to increasing expectations which brands have to stay on top of to stay relevant."
Read @mlscharff's latest byline on optimization for online retailers via @MyTotalRetail hubs.li/H0Zv16P0
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“One of the most exciting developments on my radar is the use of technology to transform supply chains,” says @mlscharff CEO
Read more about #tech industry gamechangers for the next three years hubs.li/H0ZzRlC0
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Ensuring that a company can stay ahead of changing customer expectations is a job for #AI & platforms that can continuously deliver AI-driven optimisations.
Read @mlscharff latest byline on how #AI can be the secret to better #CX via @AIMagazine_BC hubs.li/H0ZzZch0
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ICYMI @mlscharff spoke at @CommerceNext 2021 on building a modern marketing organization for growth. Catch the playback to hear lessons learned & practical advice from:
⭐ Martine Williamson, @Revlon
⭐ Daria Burke, @JustFabOnline
⭐ Bob Sherwin, @Wayfair
hubs.li/H0Z8SSK0
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Marketings orgs require tricky balancing acts while navigating a landscape of customer behaviors that are constantly in flux. Hear practical advice from this @CommerceNext panel featuring @mlscharff on how CMOs can succeed in such a dynamic environment hubs.li/H0Z8S6Z0
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AI & ML are trending buzzwords for many interesting use cases across a number of industries. When it comes to improving the #customerexperience, how exactly does an AI solution help solve business problems that intrinsically require a human touch?
hubs.li/H0YSSwv0 #CX
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“Companies who want to truly capitalize on the boom in e-commerce & digital business need to change the way they go about optimizing their #CX.” —@mlscharff
Learn about Flows, a new approach to understanding digital customer behavior hubs.li/H0YqYNr0
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With banks slow to digitally transform, new market entrants can offer a #CX more in line with what modern customers want. Namely: 24/7 access to digital banking & no need to visit a branch to transact.
Learn how digital natives have shifted the power hubs.li/H0Yhqd30
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michael scharff retweeted
22 Sep 2021
CommerceNext IRL Day 2 Panel
🗣 @JustFabOnline @Wayfair @Revlon @EvolvAI
Register: hubs.ly/H0XQpYx0
#CNIRL #MarketingOrg
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Now that consumers have settled into a new hybrid work, digital first lifestyle, how can Telcos improve the #customerexperience to keep ahead of customer expectations, and why should they? hubs.li/H0XJ-xC0 #CX
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michael scharff retweeted
20 Sep 2021
Great News! @EvolvAI will be joining us as a Silver Sponsor in Amsterdam and Online for #DMWF Europe 2021. digitalmarketingconference.c…
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