We’re currently experiencing a technical issue affecting account access. Our teams are already working on fixing this asap – apologies for the inconvenience! More details on our status page at status.monese.com
We'll be sharing updates here too.
Update: the issue has been fixed. Thank you for your understanding. 🙏🏼
If you're still encountering a problem accessing your account, please send us a DM with your Monese ID, and we'll gladly look into it.
One of our partners is experiencing technical difficulties affecting card payments, including withdrawals. We’re working on fixing this asap – apologies for the inconvenience! More details here: status.monese.com
Update: We’ve implemented a fix, and card payments should be processed without interruption. If you continue to encounter issues, please send us a DM with your Monese ID, and we’ll gladly assist you.