Making life better for humans thru Data & Analytics. Helping find $ in Data, Analytics, A.I. ML Co-Founder, 5-time CEO, Surfer, Skier, Data junkie.

Joined February 2009
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A business led by a data-driven factory will put the power in the hands of the consumer, the ultimate means of retaining happy customers bit.ly/2IZF88g #analytics #journeyanalytics #CX
.@JDPower & @ClickFox announce partnership combining market-leading industry research with a one-of-a-kind #journeyanalytics platform, forming next-level #CX solutions bit.ly/2EdOM6Q
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ClickFox cited in The Forrester Wave Journey Orchestration Report as delivering purist journey science at scale: bit.ly/2rzqYTe #CX#customerjourney #journeyanalytics

ClickFox has been listed in The Forrester Wave Journey Visioning Report as a pioneer and thought leader in #JourneyAnalytics. Get the report here: bit.ly/2PzfzMI #customerjourney #CX

Don’t miss @ClickFox most viewed blog of 2018: 4 Things About Millennial Behavior You Should Know: bit.ly/2EqdrGk #CX #customerjourney #analytics #millennials
.@forrester expects CX will continue to be a major factor in how companies do business in 2019. Here are 3 key takeaways from their 2019 #CX predictions bit.ly/2EcWPAP #customerexperience

Don’t miss @AmerBanker Women to Watch list. @ClickFox is proud to work with many of these banks demonstrating great leadership! bit.ly/2BPn0vI #banking #fintech

Traffic may be shifting to mobile devices, but branches still get the lion's share of high-value interactions: bit.ly/2PjceRO #CX #retail #fintech #digital

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Why you need to forget your P&Ls & focus on the customer’s journey bit.ly/2DtPEph #analytics #bigdata #CX
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The major difference between a customer experience and a customer interaction bit.ly/2ITZazc #analytics #bigdata #CX
#ClickFox is thrilled to work with many of these US #banks who offer the most desirable #mobile banking features in 2018: read.bi/2Sf0lhQ #CX #journeyanalytics #fintech

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What is a data product factory and why companies who embrace it will have continued success w/ happy customers bit.ly/2RRXs7m #CX #analytics #journeyanalytics
#ClickFox & @JDPower create partnership to improve omni-channel #CX. Identifying #customerjourneys can save companies billions in cost savings & revenue bit.ly/2Rw5Acs #journeyanalytics @ClickFox
Find out what opportunities lie in the call center and where you can reduce costs by taking a journey view of your customers: bit.ly/2oXwVbC #CX #journeyanalytics #analytics
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Many companies struggle to uncover insights hiding in their data. When you look at your data in sequences rather than isolated events, you can answer major business questions: bit.ly/2NQy3Z8 #analytics #CX #bigdata
Great #CX goes a long way, especially since it’s now more valuable than products & services. Here’s how @Aetna CMO @davidedelman is transforming CX in #healthcare: bit.ly/2PWy3ep

The simple way to approach a long-term #customerjourney #analytics program: bit.ly/2tfQfCH #bigdata #CX
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#ClickFox will be at @forrester's #CXEurope 2018 in Booth EP6. Stop by to meet our team bit.ly/2AZTSBt #CX #journeyanalytics
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