LoyaltyLoop helps owners measure satisfaction, get online reviews, and develop customers into loyal advocates to help drive more business.
Joined November 2009
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- Following 113
- Followers 62
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1,148 Photos and videos
Jun 12
Sometimes, customers move through surveys too quickly. To ensure your team is only chasing high-quality leads, we can introduce a specific question to help guide your customers to answering correctly. Learn more: loyaltyloop.com/blog/improve…
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Jun 11
Check out this article to discover that it’s not only large-scale enterprise businesses investing in data-driven decision making. Small businesses are also getting in on the action and using real-time customer insights to make decisions: technology.org/2026/05/28/ho…
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Jun 10
We appreciate the kind words. Thank you for sharing your experience with us!
ALT A five-star testimonial for LoyaltyLoop from customer Kathy S.
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Star ratings get attention, but written Google reviews win customers because they explain the "why" behind the rating. Check out our blog for a guide that covers how to consistently earn written Google reviews using a simple process! loyaltyloop.com/blog/how-to-…
ALT A blue circle with blog post title “Star Ratings vs. Written Google Reviews”
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You earn the five-star reviews, we help to get them posted! Congratulations on your success, Gail, and thank you for your business. See more testimonials for LoyaltyLoop on our website: loyaltyloop.com/loyaltyloop-…
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“When we receive positive feedback from our customers, we can operationalize it to enhance the experience. When we receive negative feedback, we can fix it for future customers.” From Forbes: forbes.com/sites/shephyken/2…
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LoyaltyLoop offers integrations to MIS platforms, management systems, and CRMs, so surveys go out automatically from the business events you already track! There is a path to automate your workflow regardless what software you run. Visit loyaltyloop.com/loyaltyloop-… to learn more.
ALT An abstract digital background with headline “Connect Your Tech Stack to LoyaltyLoop”
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Five-star testimonials and kind words like these make our day, thank you for sharing your experience with us!
May 29
LoyaltyLoop's Testimonial Publisher is built into the same platform that runs your customer surveys, so your testimonial pipeline runs alongside everything else without a separate system! We make it easy to collect and use customer testimonials. loyaltyloop.com/loyaltyloop-…
ALT LoyaltyLoop Customer Testimonial Software
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May 28
In China, “meme to market” is making an impact as businesses bring customer comments and suggestions into real business decisions. Also called “listen-to-advice” marketing, it’s a customer feedback approach that has its benefits. Check out the article here sixthtone.com/news/1018458
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May 27
You can't improve Customer Lifetime Value (CLV) by calculating it better. You improve it by building a system that changes what happens after transactions. Visit our blog to learn how to set up and execute a CLV system for your business: loyaltyloop.com/blog/how-to-…
ALT People with laptops at a conference table, all focused on a presenter at a white board.
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May 26
We love this idea! You can use customer testimonials in so many ways to promote your business. Schedule a demo with us to discover how to collect customer feedback: loyaltyloop.com/
ALT Positive customer feedback from a LoyaltyLoop customer.
May 22
Customer Lifetime Value is not hard to calculate, it's hard to improve consistently. We built the playbook for repeat-purchase businesses, and it’s all on our blog. This post covers how to measure CLV. Stay tuned for Part 2! Part 1 here: loyaltyloop.com/blog/custome…
ALT A busy intersection and the caption “How to Calculate Customer Lifetime Value for a Repeat-Purchase Business”
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May 21
In pizza news, yes you read that correctly, restaurant loyalty is on the decline and people are getting their food where you might not expect. Here’s the article from PMQ Pizza with the update: pmq.com/report-restaurant-lo…
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May 20
We’re lucky to work with incredible customers every day. Thank you for sharing your story with us! More five-star testimonials on our website: loyaltyloop.com/loyaltyloop-…
ALT A five-star testimonial from a LoyaltyLoop customer.
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May 19
If you’re facing a sudden spike of NPS® Detractors, this one’s for you! While handling single negative responses is important, what matters most is how you respond when issues show up in volume. Check out our blog for our guide on recovering from low NPS: loyaltyloop.com/blog/nps-det…
ALT LoyaltyLoop monthly blog topic: “NPS Detractor Recovery”
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May 15
Another five-star testimonial for LoyaltyLoop! Thank you, Sandie!
ALT A customer praises LoyaltyLoop for helping them stay connected to their own customers.
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May 14
Your product might be great, but if it requires an entire ecosystem with factors out of your control, such as home wifi, your customers might accidentally blame you. Check out this article from Forbes: “Why Customer Loyalty Now Begins Inside The Home” forbes.com/councils/forbeste…
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May 13
Closed-loop feedback is a systematic approach where businesses acknowledge and act on customer feedback rather than collecting it as data. On our blog we’ve got you covered with a playbook that works even when your calendar is stacked. Learn more: loyaltyloop.com/blog/closed-…
ALT People in a business meeting with a white board in the background displaying the closed-loop feedback system.
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May 12
Our customers are the best part of what we do. Thank you for your business! See more customer testimonials for LoyaltyLoop: loyaltyloop.com/loyaltyloop-…
ALT A five-star testimonial from a LoyaltyLoop customer.
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