Not long ago, most conversations around AI were centred on models, capabilities, and possibilities. Increasingly, business leaders are asking a different set of questions: Where can AI create value? How do you move from experimentation to adoption? And what does implementation look like inside a business?
These themes surfaced repeatedly at Nasscom-SAP Enterprise Connect, held at the SAP Innovation Center in Bengaluru on 4 June.
The event was inaugurated by Sindhu Gangadharan, MD, SAP Labs India, who spoke about the role of innovation, collaboration, and technology-led transformation in strengthening India's SME ecosystem.
Leaders from the Nasscom SME Council, including Maulik Bhansali, Chair of the Nasscom SME Council, and Srikanth Srinivasan, Vice President & Head, Membership & Outreach at Nasscom, shared perspectives on how industry, technology providers, and startups can work together to help businesses navigate this transition.
What stood out was how much of the discussion had moved beyond theory. During the "AI in Action" experience, participants explored applications across finance, procurement, sales, and manufacturing. The demonstrations ranged from predictive forecasting and anomaly detection to intelligent planning, supplier recommendations, predictive maintenance, and spend analytics.
The day also offered a look into SAP's Innovation and Experience Centers, where participants experienced digital threads connecting design, manufacturing, operations, and service, alongside demonstrations of automated retail experiences.
What emerged over the course of the day was not a single view of AI adoption, but a collection of experiences, questions, and approaches from businesses at different stages of the journey. For many organizations, the conversation is no longer about whether AI matters, but about where it fits, how it scales, and what it takes to make it usef
@nasscom_member_ @gangadharansind @chetansamant @SAP @mbhansali @SrikanthNasscom