Technologist, writer, and composer. FIET and WGGB. CTO and Non-Exec Director. Government and Parliamentary adviser. Book: tinyurl.com/mry5uawa
Joined May 2008
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1 Apr 2025
The second edition of 'Fracture. The collision between technology and democracy—and how we fix it' is out
13 Feb 2023
a little more insight into what my new book, 'Fracture', is all about—in which I manage to include a reference to 'Hot Fuzz' and a clip of 'the greater good'
computerweekly.com/opinion/R…
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Jerry Fishenden retweeted
UK government invites experts and industry groups to advise on digital ID plans - after mounting criticism of its policy, UKgov is convening an independent advisory group and improving engagement with industry in an attempt to improve public trust:
computerweekly.com/news/3666…
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May 22
“The way to build good digital policy is no mystery. You model it first. You pilot it where it will make people’s lives measurably easier. You learn what works, and what doesn’t, and then you scale and continue to learn and improve.”
computerweekly.com/opinion/T…
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May 21
Fujitsu finally thrown out of Post Office in £500m Horizon replacement deals - Accenture wins contract to take over running of controversial system at the heart of the Post Office scandal, with One View Commerce brought in to deliver new retail software:
computerweekly.com/news/3666…
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May 20
"weak policy development and a rush to announce left plans for mandatory digital ID doomed to fail ..."
A report by MPs on the Home Affairs Committee found that placing the public at the heart of the digital ID strategy is the only way to recover from the bothched launch.
Read all the recommendations made by the Committee to rebuild public trust: committees.parliament.uk/com…
ALT Illustration of two blue-skinned people with red facial recognition frames. "Placing the public at the heart of the digital id strategy is the only way to recover from the botched launch.
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Jerry Fishenden retweeted
May 15
The government wants AI to be used more widely across the public sector, but effective use depends on having strong data foundations.
Our new guide for audit and risk assurance committees highlights the key areas organisations need to consider first ⤵️
nao.org.uk/insights/good-pra…
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Jerry Fishenden retweeted
Don't debate digital ID, trial it - the Isle of Wight could settle the argument bit.ly/4czzVlL
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Jerry Fishenden retweeted
Apr 14
Have you heard of the government's Information Gateway? If you have any interest in the future of digital identity in the UK, you really should. By me:
Government opens up a gateway to an alternative future for digital identity -
computerweekly.com/blog/Comp…
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Jerry Fishenden retweeted
Essex Police halts live facial recognition over bias and accuracy risks bit.ly/3POEUHm
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Mar 13
I see some weird things but this takes the biscuit. A vulnerability in the Companies House website, that let anyone view the private dashboard of any one of the five million registered companies, see directors' personal details.
And modify them.
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Mar 11
With the government announcing its consultation on digital ID, a few thoughts on why delegated authority is non-negotiable
ntouk.wordpress.com/2026/03/…
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Mar 10
Amazon is experiencing AI-related outages, with a “trend of incidents” in recent months characterised by a “high blast radius” and “Gen-AI assisted changes.”
"Junior and mid-level engineers will now require more senior engineers to sign off any AI-assisted changes"
ft.com/content/7cab4ec7-4712…
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Mar 9
Useful piece from 'The Register', with more insights into the risks organisations face from the malicious use of agentic AI
theregister.com/2026/03/08/d…
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Mar 4
Nearly a year ago I wrote about how agentic AI *could* join-up govt in more effective ways for citizens … but worried it would instead end up being a new thin digital veneer, displacing the much needed transformation and improvement of the public sector. Has much changed …?
ntouk.wordpress.com/2025/03/…
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Feb 26
some thoughts on how governments will need less databases, less data sharing, and less processing and profiling as citizens increasingly become able to directly prove their eligibility for a service ...
ntouk.wordpress.com/2026/02/…
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Feb 20
Think I may have underestimated the (negative) impact of AI on public sector workloads when I wrote this back in January:
“… from policy planning in a local authority to welfare claims ... People will use AI to generate all sorts of well-sourced submissions with little effort for themselves while placing a huge burden on the public sector in the process.”
ntouk.wordpress.com/2026/01/…
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Feb 20
anyone know if GOV.UK One Login now lets users switch between their different One Login accounts (e.g. different business accounts, personal account, etc.)? Or does it still delete everything and make you start all over again?
28 Sep 2025
The UK government’s digital ID ambitions rest on One Login. But it’s badly broken. Alongside security issues & missing features like delegation & support for business, it breaks government’s own identity assurance requirements — it's impossible, for example, to switch between accounts 🤷♂️
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Jerry Fishenden retweeted
Feb 13
The UK's National Savings & Investments digital transformation is turning into a disaster computerweekly.com/news/3666…
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Feb 13
A few recent developments that caught my eye — from the threat of legal action over digital identity, to the world-leading work of Capita (coughs)
ntouk.wordpress.com/2026/02/…
@ComputerWeekly @Karlfl
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Feb 9
“The failure to use digital technologies and practices as a catalyst for public sector reform doesn’t just hinder government’s policymaking, operational efficiency, and effectiveness. It also weakens and jeopardises democratic legitimacy.”
Feb 5
Ta-da! The finale of 'The Backstory':
Lesson 8—Legacy: it's not just "legacy tech" that needs tackling
Lesson 9—A Self-Inflicted Crisis: the 30 year failure to rewire govt leaves it struggling to tackle social, economic, and geopolitical challenges
ntouk.wordpress.com/2026/02/…
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