And the follow-up:
"If your bag is too heavy for you to lift into the overhead bin, it's too heavy for us. We'll get a gate agent to check your bag.
I know many people find incredible strength after we call them out, but we'll still need to check your bag once you've said that."
Heard on UA flight today:
If your bag doesn't fit in the overhead bin, I'll take your bag & let everyone onboard know you're the one holding us up.
If your bag is too heavy for you to lift into the overhead bin, it's too heavy for us. We'll get a gate agent to check your bag.