Evolve from managing experiences to creating incredible ones.

Joined September 2013
175 Photos and videos
Wishing our friends and colleagues a very Happy Chinese New Year! Gōng xǐ fā cái ! 恭喜发财 🐉
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Huge congrats to James Ruta for recently winning Best Presentation by a Young Researcher at The Research Society Human Insights Conference 👏 ! We're super proud James, you're a star 🌟!
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Wishing our very own James Ruta all the best presenting at The Research Society Human Insights conference today!
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Today we hosted our Biggest Morning tea! We connected, we got creative, and we even had a little competition! And most importantly we raised vital funds for Cancer Council Australia 🍵 🍰 🌸 .
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That's a wrap! CX Trends 2023 Webinar - 3 sessions across 3 time zones including Q&A! In case you missed it, we've got you covered with an on-demand version available now: platform1.cx/webinar/cx-tren… You can also download our FREE CX Trends report here: platform1.cx/whitepapers/202…
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We're excited that Kristian Djeng has joined our team! Kristian is a Senior CX Coordinator, based in Melbourne. We're looking forward to working with you Kristian!
Welcome to the team Rachael Byrne! We're excited that Rachel has joined us as an Insights Community Manager, based in Melbourne. We're looking forward to working with you Rach!
We're delighted to welcome Rebecca Boardman to the team! Rebecca is joining us as Senior CX Account Manager, based in Sydney! Great to have you onboard Bec!
Congratulations to James Ruta, our Senior Research Executive for being nominated for the Significant Insights Media Global 30 Under 30 list for 2022!
We're super excited that Jon Durrant has joined us as our Enterprise Sales Representative in Utah. A very warm welcome to the team Jon, we're looking forward to working with you!
Winner! Huge congrats to Ray Poynter for the ESOMAR Insight250 award! Insight250 celebrates the worldwide pioneers, leaders and innovators in market research, data-driven marketing and insights.
FREE WEBINAR - CX in Inflationary Times. The biggest economic threat facing the West at the moment is inflation. We are already seeing economies in North America and Europe with inflation of around 10%, and the consensus is that inflation is going to get worse. Inflation reduc
Today we're marking R U OK? day by sharing the good vibes with everyone we work with. We're sending these digital cards to our team mates, together with a personalised message to give them a lift. We're checking in to make sure they're ok. We don't just do this on R U OK? da
One of the recent trends in CX is the transition from Experience Management to Experience Leadership. A key tool to enable organizations to achieve this shift is the introduction of qualitative research into the CX mix. In this blog post, Ray Poynter, our platform1.cx/blog/using-qual…

Our Melbourne team catching up last week!
For the 3rd year running we've been named in the Global GRIT Top 50 - Most Innovative Suppliers! Congratulations team 👏 and thank you to our amazing clients 🙏 . Download the full report here greenbook.org/mr/grit/busine…
We're excited to share that we have rebranded our company. From today, Potentiate will be known as Platform One. While our name has changed, our commitment has remained the same. We will continue to provide industry-leading software and research and consulting services.
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Curious to see how global macro trends are impacting CX and Insights? In this latest blog, Ray Poynter, our Chief Research Officer, shares the global trends that will change the world of CX and Insights. potentiate.com/blog/global-m… potentiate.com/blog/global-m…

Happy Monday all! We hope you have an amazing day. #PoweringHumanExperience