We're here to help you with any questions you have about @paperlesspost, M-F 10-6 ET. Site status updates can also be found at status.paperlesspost.com
Joined July 2011
- Tweets 2,776
- Following 174
- Followers 445
- Likes 71
1 Photos and videos
16 Dec 2025
[status] Investigating: We are currently experiencing an issue that is preventing SMS messages from being delivered. We are investigating the issue and will resend any affected messages once the issue has been resolved. stspg.io/nk1bxr6f8488?u=369r…
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16 Dec 2025
[status] Identified: We have identified the cause of the text issues and will keep you posted once a solution has been implemented. Thank you for your patience. stspg.io/nk1bxr6f8488?u=2kk0…
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16 Dec 2025
[status] Monitoring: We have remedied the text issues, which are now sending to recipients, and will continue to monitor the site. stspg.io/nk1bxr6f8488?u=tjnq…
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20 Oct 2025
[status] Identified: We are experiencing intermittent site outages due to an upstream vendor issue.
More upstream information is visible on the AWS status page here:
health.aws.amazon.com/health…
Our apologies for the inconvenience. We wi… stspg.io/klx0x7vznj71?u=dp5w…
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20 Oct 2025
[status] Monitoring: Now that Amazon Web Services (AWS) have stabilized, the issues affecting sending, saving, and loading on our site have been resolved. All systems are now operating normally, and we will continue to monitor. If you… stspg.io/klx0x7vznj71?u=wzft…
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20 Oct 2025
[status] Resolved: Thank you for your patience! Amazon Web Services (AWS) have stabilized, and Paperless Post sign in, saving, sending, and loading are working as expected. stspg.io/klx0x7vznj71?u=zymc…
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7 Jul 2025
[status] Investigating: Attempts to save changes to Flyers on our app & mobile web may fail. We are currently investigating this issue to find a fix.
In the meantime, we recommend accessing your Flyer from our desktop site. stspg.io/jmglw4258tgw?u=6yxw…
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7 Jul 2025
[status] Resolved: We have rolled back the change that was affecting Flyer saving on mobile, and the issue is now resolved. stspg.io/jmglw4258tgw?u=7hpr…
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23 Apr 2025
[status] Identified: We have identified that our third-party email sending partner is experiencing intermittent delays delivering emails due to a service outage.
Your Card or Flyer sent via email may remain in "Sending..." status dur… stspg.io/f5fskfv5syhl?u=4hsl…
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23 Apr 2025
[status] Monitoring: Our third-party email sending partner has implemented a fix to allow delayed emails to be sent. We are seeing on our end that the delayed emails are now successfully going through. We will continue to monitor for … stspg.io/f5fskfv5syhl?u=p6jm…
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23 Apr 2025
[status] Resolved: We have received confirmation from our third-party partner that the issue is fully resolved. stspg.io/f5fskfv5syhl?u=m37v…
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7 Apr 2025
[status] Investigating: The majority of Cards and Flyers on Paperless Post's website and app are currently not loading correctly. We are investigating the issue. stspg.io/7l0xjbzllph3?u=nb4d…
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7 Apr 2025
[status] Monitoring: We have identified and reverted the cause of the outage, and are monitoring for stability. stspg.io/7l0xjbzllph3?u=p7h6…
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7 Apr 2025
[status] Resolved: We have confirmed that our app and website are stable, and the incident has been resolved. stspg.io/7l0xjbzllph3?u=6yqj…
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19 Mar 2025
[status] Identified: We have identified that our third-party SMS sending partner is experiencing intermittent delays delivering SMS due to a maintenance window.
Your invitation sent via phone number may remain in "Sending..." status… stspg.io/913cr9rvhtmq?u=gwmn…
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19 Mar 2025
[status] Resolved: Our third-party SMS sending partner is successfully delivering delayed messages. Your previously "Sending..." invites should be sent now. Please reach out to help@paperlesspost.com if you have any questions. stspg.io/913cr9rvhtmq?u=l7m0…
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10 Dec 2024
[status] Scheduled (Dec 10, 2024, 23:45 EST): We will be undergoing a brief site maintenance for about 5 minutes. Intermittent errors are expected during this time. stspg.io/s3q0wplcynnd?u=njdv…
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11 Dec 2024
[status] Completed: The scheduled maintenance has been completed. stspg.io/s3q0wplcynnd?u=7fxn…
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17 Oct 2024
[status] Investigating: We are currently experiencing an unexpected website and app outage and are investigating the cause. Our apologies for the inconvenience. stspg.io/gmbywv629pdf?u=5kv3…
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17 Oct 2024
[status] Monitoring: Our website and app are back online, and we are continuing to monitor for stability. stspg.io/gmbywv629pdf?u=fdgf…
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17 Oct 2024
[status] Resolved: The outage has been resolved, and our app and website are fully operational again. stspg.io/gmbywv629pdf?u=3m96…
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