Hey internet provider, why is my internet speed 214.63down/10.72 up while I pay for 500down/25/up

Hey internet provider, you may have my down looking good but why is my up at 10.73 but it's promised at 15

Hey internet provider, you may have my ups looking good but why is my down at 220.28 but it's promised at 250

You got lucky internet provider, my internet has been looking pretty good over here