@FirstBSA so our bus to bath was mysteriously cancelled at 1408. And now our bus back to bristol at 2333 has turned up but no driver. How do we claim compensation please because this is appaling service?
@FirstBSA whilst i was writing that last tweet, a first employee has kicked us out of bath bus station and physically shouted and squared up to a number of patrons who were 'stopping the door from shutting', after kicking us out of the station. First? Last for customer service!
@FirstBSA honestly how do we claim our money back? That journey to bath and back has been amongst worst ive ever had. 2 cancelled buses and appalling treatment at bath.
Every month my work sends out a calendar of self improvement things. Usually I don't pay much attention to it , but this months is absolutely hilarious considering brexit. Great if you pretend your boris whilst reading this! actionforhappiness.org/optim…
Thanks @FirstBSA for making me late this morning. Bus doesn't show up, then a full bus turning ten people away. Next one 10 minutes. This is becoming too regular.