We noticed our community members had bad experiences during the relevant period (from March 29 to March 31). We acknowledge that this situation has impacted users who placed their trust in the project, and we take responsibility for the shortcomings that led to it.
As a long-term project, we believe it is important to protect users. We are therefore working on a user protection arrangement for eligible users, with Binance as a technical facilitator of the distribution process.
User Protection Arrangement
The R2 team has allocated $411,000 for eligible users under this user protection arrangement.
Who is eligible
Eligible users refer to net buyers who continued holding during the affected period on Binance Alpha 2.0.
Support calculation
The support amount will be determined based on:
net bought quantity × (average purchase price – closing price on March 31)
Relevant period
29 Mar 2026 00:00 to 31 Mar 2026 23:59 (UTC 0)
Distribution
Support will be provided in stables like USDT and credited directly to eligible users’ Binance Spot wallets within 30 days. No action is required from users.
Moving Forward
This process has reinforced the importance of stronger execution standards, clearer risk controls, and more robust user protection mechanisms. We will continue strengthening these areas as part of R2’s long-term development. We appreciate the continued patience and support from our community. R2 remains focused on long-term building.