Are you sacrificing your operations causing so many cancellations at the last minute due to poor maintenance or are you sacrificing your customer promise? I can’t see what other explanation there is
@qantas when you cancel a flight melb to Sydney with 20 minutes notice, bump by an hour causing me to miss a meeting, advise me via a text and tell me it’s a “broken plane” you demonstrate that you are losing your customer focus - especially when it’s such a common occurrence
Really @Qantas cancelling a flight Melb. To Sydney 20 min before boarding... and putting me on another one an hour later. Not sure how you call yourselves an airline for business travellers.
Looking back at the Your Business Matters Expo. A jam-packed day of cutting edge business insights, trends, tech innovation and customer centric eCommerce solutions!
We're live at the Your Business Matters Expo at the Flemington Racecourse in Melbourne! With interactive workshops and presentations from Google, Facebook, eBay, Fulfilio and Australia Post. Hope to see you here!
Join us at the free Your Business Matters Expo in Melbourne! A jam-packed day of cutting edge business insights, trends, tech innovation and customer centric eCommerce solutions. nvite.com/auspost/d0f2
Looking forward to sharing the @auspost story at @AFRLeadership innovation forum on Monday. Hope to see some of you there nationalpolicyseries.com.au/…
A great evening last night at #orias18 . Congrats to all the winners especially to the @auspost ppls choice winners - your customers have spoken! @Kogan@ruslankogan @ekoWorx
The votes for the ORIAS People’s Choice Awards 2018 are in, and these are the finalists! The winners will be announced on the 26th of July during the Australia Post Online Retail Industry Awards in Sydney. auspost.com.au/orias-finalis…
A very proud day for the @auspost team launching China Direct. We’re selling a wide range of products including beauty and health care in conjunction with our postal and freight solutions in Chatswood, Sydney. Come and say hello!
Retail Global kicks off this week on the Gold Coast! This year’s event will focus on cross-border selling and the rise of e-marketplaces. Stay tuned for more updates from the 3-day event, which kicks off on Wednesday 23 May. @RetailGlobalUSA#RetailGlobal#RetailGlobal2018