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ResRequest Notices @resrequestalert
Joined March 2015
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🚨TALLORDER ADMIN (BACKOFFICE) OUTAGE🚨 1. Bills posted from POS to Rooms will not reach ResRequest system. (Once the issue is resolved, this will sync) 2. If a user logs out they will not be able to log back in 3. POS updates will not be possible TallOrder is investigating.
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TallOrder has confirmed admin.tallorder.mobi is back up and running. The issues experienced were caused by changes made by their upstream service providers. The TO team is still in conversation with their providers to prevent this risk in the future.
We've had a few reports of speed issues, with most of the reports indicating that it started yesterday morning. Please note this is due to a connectivity issue with our upstream providers, which is being dealt with as a matter of urgency.
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Our upstream provider has resolved the network issue. Speeds will be back to super-fast!
ResRequest speed issues are being investigated. Reports indicate issues on Stack 206. Our technical team is investigating. Early indications the cause is a fault at our hosting provider computer centre. Updates to follow.
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Our upstream provider has resolved the network issue. Speeds will be back to super-fast!
🚨 Booking.com Outage 🚨 Booking.com is currently experiencing an outage that is affecting their Reservations API service. A global hold has been put in place to ensure that reservations will not time out during this outage. Updates to follow.
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The Booking.com outage has been resolved.
🚨 Booking.com Outage 🚨 Booking.com is currently experiencing an outage that is affecting their Reservations API service. A global hold has been put in place to ensure that reservations will not timeout during this outage. Updates to follow.
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The Booking.com outage has been resolved.
🚨Nightsbridge Reported Issue🚨 Please note that Nightsbridge is currently experiencing a delayed booking push from their end, which might result in overbookings. Their team is aware of the issue and is currently investigating. Updates to follow.
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The Nightsbridge Issue has been resolved by their team.
🚨Expedia Outage🚨 Expedia is currently experiencing an availability and rates degradation. Issues are being investigated with high priority. Updates to follow.
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The Expedia outage has been resolved.
ResRequest Notices@resrequestalert
16 Sep 2021
🚨EXPEDIA OUTAGE🚨 Expedia is currently experiencing booking degradation. Issues are being investigated with high priority. Updates to follow.
ResRequest Notices@resrequestalert
9 Sep 2021
🚨 TALL ORDER OUTAGE UPDATE 🚨 TallOrder has resolved the outage issue and our technical team will be in touch to install the fix on ALL your POS devices. Once this has been run on your machine all your bills from yesterday will post.
TALL ORDER OUTAGE UPDATE🚨 TallOrder is still currently experiencing their system-wide outage, and are treating this as critical. Please remember bills will not post to rooms until this resolved
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As soon as the issue is resolved, our technical team will be in touch to install the fix on all your POS devices.
🚨TALL ORDER OUTAGE🚨 1. Bills posted from POS to Rooms will not reach your ResRequest system. (Once the issue is resolved, this will sync) 2. If a user logs out they will not be able to log back in 3. POS updates will not be possible
1
As soon as the issue is resolved, our technical team will be in touch to install the fix on all your POS devices.
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