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Rob Sherrell @robsherrell

Customer strategist, growth conspirator, marketer. Transformation Lead @northhighland.

Joined August 2009
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Are you ready to design an operating model and workforce that can flex and thrive within a variety of futures? Look no further than #Transformation Thinking, or the integration of design, systems, and scenario thinking. Read more in our new perspective. insights.northhighland.com/b…
Rob Sherrell retweeted
Super 70s Sports
@Super70sSports
2 Apr 2022
Flytrap and Fever. 'Nuff said.
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We’ve got news! North Highland has acquired @Decooda. With this AI-powered data platform, North Highland will provide valuable data insights delivered in real-time, revealing what matters most to customers and employees. insights.northhighland.com/z…
Been handed down a vision set by others and now it’s on you to achieve it? First things first, move away from deliverables as the outcome and toward value instead. #transformation insights.northhighland.com/2…
We all know customer experience is key but here are 50 stats that will remove any doubt about its value to your business. insights.northhighland.com/6…
The possibilities for breakthrough performance, achievement, and value are endless when you harness the power of #transformation in action. Learn more in our latest white paper. insights.northhighland.com/w…
North Highland is officially one of Consulting Magazine's 'Best Firms to Work For'! Read all about it: insights.northhighland.com/m…
Transportation’s cashless future isn’t attainable with back-office technology alone. Instead, industry leaders will need to look to their operating model. Find out why (and what to do about it) in our blog. insights.northhighland.com/9…
78% of businesses call 'digital capabilities' a high or very high strategic priority in 2021’. insights.northhighland.com/y…
Join North Highland this Thursday, December 10th as we hear from a panel of experts on the importance of #culture when it comes to continuous #transformation and they share stories on how their own companies are adjusting. Register at: insights.northhighland.com/4…
Tips on Day 1 wins for New Joiners #EX insights.northhighland.com/z…
To all the customers out there, happy CX day. We celebrate you, our clients and our customer's customers who give us the opportunity to work together. #CXDay insights.northhighland.com/4…
Our latest white paper dives into the three key success factors for organizations that want to transform their operating model into one that maximizes value for users. #customertransformation insights.northhighland.com/m…
Learn more about to design a better, post-crisis world with a story of collaboration from Telefónica and North Highland. #design insights.northhighland.com/r…
The rapid integration of business strategy, design and systems thinking to adapt to changing social, cultural, and business dynamics.....#design #systemsthinking insights.northhighland.com/b…
In the foreseeable future, organizations must design for #employeeexperiences that didn’t exist in the pre-pandemic world. #EX insights.northhighland.com/8…
In practical steps, how can businesses apply design thinking principles to overcome transformation’s biggest obstacles? insights.northhighland.com/w…
Use 7 key value levers to define value and drive your decisions. insights.northhighland.com/8…
Check out how you can confidently evolve as you navigate the horizons of crisis response and recovery. insights.northhighland.com/j…
Change Economics can help you incrementally adjust your emphasis on different value drivers to maximize outcomes through and beyond crisis recovery. insights.northhighland.com/5…
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