Sometimes it feels really good to get it right @costplusdrugs Sent: Thursday, November 21, 2024 Subject: Sincere thank you from a neurologist and his patient! Dear Mr. Cuban,  My name is David Klein.  I am a neurologist in Chicago at Advocate Healthcare.  I hope you don't mind; I got your contact info from my younger sister Eva Roytburg, whom you had a correspondence with for Fortune magazine.  I am emailing you to express both my and my patient's sincere gratitude for your website/pharmacy costplusdrugs.com! My patient is a 69-year-old wonderful gentleman whom I saw in the hospital just over a month ago and diagnosed a fairly rare but serious condition of hemi-chorea.  The symptoms are constant uncontrollable movement of his left arm and leg all day every day which only go away when he sleeps.  Because of this, he was unable to walk except for the use of a walker AND a one-person assist, he was unable to eat properly, he was unable to work as a truck driver and of course unable to drive.  This is a difficult condition to diagnose and to treat.  Luckily, he was able to have significant control of symptoms with a once daily pill called tetrabenazine.   Not so luckily, his insurance would not cover the medication despite over 3 appeals and constant attempts I made to demonstrate medical necessity.  Despite this, the family scraped together $1000 for a month supply, and his symptoms dramatically improved to the point that he could walk with just a cane.  I had tried all the alternatives which were all second line medications anyway, and not only were they not effective, they gave him intolerable side effects, one of which if you would believe is actually a second movement disorder.   I called multiple charitable foundations, I scoured goodrx, I even called the government to almost intervene with his insurance plan.  I was despondent.  Finally, one of my former junior residents sent me the link to your pharmacy costplusdrugs.com and I found the medication for $25 a month.  Just in the nick of time, as he has 3 pills left.  When I called him and his wife to tell them the good news last night, he exclaimed "God bless you and God bless this company!" I couldn't have said it better myself.   From the bottom of my heart, thank you! This pharmacy and this access to medication when it was not available any other way is truly a blessing! All the best, Dr. Klein