It's been more than half a year since the cancellation, yet we are still waiting for refunds and updates. Can you please explain the current status of the refund process?
As the organizer, you are responsible for communicating with your customers, but DMs here and on IG have gone unanswered for months, and there is no official contact channel available.
Please provide a transparent update and expedite the refund process. Your prolonged silence has made it difficult for us to trust that this matter is being handled properly.