Data junkie, Analytics lover, Snowboard rookie

Joined September 2012
36 Photos and videos
Me waiting for wifi 1:55 out of the 2 hours through Germany. #infra #fail #germany

ALT Season 5 Reaction GIF by The Office

Hey @AirFranceFR canceling people flights and then making it hard to support their claims is one sure way they never book with you again. Agents on the phone just tell me: this is not my department, I can't help you. All I hear is: I can't help you. #fail #customercarefail #worst
Hey @AirFranceFR glad you enjoy a nice weekend off. Filed a claim after you cancelled my flight in 10 days. Now you tell me I am not eligible for a claim because you informed me 14 days ahead of time. #confused #mathishard #fail #neveragain #neverairfrance
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Hey @AirFranceFR nice way of saving some $$$ ... customers with a claim are sent around in circles and the customer care routing hangs up on you. That is one way to keep it lean. #neveragain #neverairfrance
Hey @AirFranceFR why are you telling your customer care agents to lie to customers? Calling the claims department (option 4) the machine only hangs up on you - you never reach a human. #worstmanagement #worstcusomercare #bureaucrazy
Hey @AirFranceFR .. how about you stop lying in your customer support emails? Telling customers they can call and talk to an agent, and then have the machine hang up on you by telling you to on online? Dang, that is one good way to grind peoples gears ... #fail #bureaucrats
Stefan F. Schnabl retweeted
On CNN, I lay out why there's such a big sex difference in how social media has affected teen mental health:
“Boys play, girls perform…the fact your friends look more beautiful than you - because they look more beautiful than they are- means almost all girls feel below average." Social psychologist @JonHaidt breaks down how social media is driving depression and suicide rates in teens.
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My first #ironman 70.3 done. So #excited. Couldn't have done with all the #support from #family and #friends. Now back to half marathons :)
#funny faces with the cousin. Family reuniting after a long time changes everything, and gives a fresh perspective. Also: #ironman 70.3 t-shirts are very #soft #family #united #home
So, I schedule a callback with @AmericanAir, just to be put back on hold for 30 minutes (and counting). What is it about the principle of 'callback' that seems unclear? #fail #badservice #rotten #dumpitonthecustomer #whydontyoucare #aadoesntcare
My uncle got diagnosed a couple of weeks ago with #alzheimer #dementia. I am dedicate ing my first half #ironman #70.3 race in his name, and raise funds to fight Alzheimers! Your support is greatly appreciated! crowdrise.com/o/en/campaign/…

I liked a @YouTube video youtu.be/IIeI5kByIpI?a Angry Student Calls Jordan Peterson "MORON", Watch How He Responds

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I liked a @YouTube video youtu.be/kYQrzZdlIL8?a RIPPED ABS - Beginner Ab Workout (5 Minutes!)

Stefan F. Schnabl retweeted
Lolol
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I liked a @YouTube video youtu.be/wJB90G-tsgo?a How to Properly Manage Your Money Like the Rich | Tom Ferry