Sharpen’s cloud-native CCaaS platform simplifies customer and agent interactions, enabling quick resolution across voice, digital, and self-service channels.
Joined April 2009
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Mar 9
Why wait for business hours to get paid? You can now enable an automated Pay-by-Phone flow for your customers.
Whether it's 2 AM or a busy Monday morning, your customers can settle their balances through a secure, automated system.
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hubs.li/Q045sLtb0
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Mar 6
Still taking card numbers out loud on the phone?
Sharpen’s secure keypad payment capture removes sensitive data from agents and recordings.
Check it out 👇
hubs.li/Q045swqX0
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Mar 5
What Buyers Get Wrong About Secure Voice Payments 📞🔒
When customers reach the voice channel, they aren't just browsing—they are there to transact
Read more about modernizing your secure voice capture in our latest Buyer's Guide
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hubs.li/Q045Cdvy0
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Mar 5
Stop making your customers wait for business hours to settle up. 🕒
With Sharpen’s Pay-by-Phone, you can provide a secure, seamless payment experience 24/7
Why it matters:
✔️Zero Wait Times
✔️Reduced Overhead
✔️PCI Compliance
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Feb 24
We’re proud to announce that SharpenCX has received the 2026 Frost & Sullivan Customer Value Leadership Award. 🥇
This recognition validates our commitment to delivering the best ROI and industry-leading support for our customers.
👀👇
hubs.li/Q044r0sw0
@Frost_Sullivan
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Feb 4
Your outbound strategy is only as good as your Caller ID. 🛑
"Spam Risk" labels kill pipeline. Sharpen’s new Number Remediation fixes the trap: 🔍 Detect flags in real-time 🛠️ Auto-remove mislabels
Check your health👉 hubs.li/Q041GjRP0
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Jan 30
Is your outbound team getting ghosted?
Carriers may be flagging your calls as "Spam Risk," leading to: 📉 Low contact rates 🐌 Stalled reps 🚫 Lost pipeline
Sharpen Number Remediation now works with ANY calling software. 📞✨
Learn more 👉 hubs.li/Q040-HXp0
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Jan 28
Why are your answer rates plummeting? It’s likely not your script—it’s an invisible "Spam Risk" label.
Carriers use automation to flag businesses before a call even connects. Stop being ignored. 📞
Read more: hubs.li/Q040JGTM0
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Jan 27
Is your caller ID doing more harm than good? 🚩
When "Spam Likely" pops up on a customer's screen, your chance of a connection drops to nearly zero.
Number Remediation is now available with Sharpen. 📷
Visit go.sharpencx.com/number-reme…
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29 Dec 2025
Want to help your sales team close more deals?
Your edge is a sales dialer:
✔️You'll see a massive jump in call volume.
✔️Your reps will spend more time selling and less time dialing.
✔️You'll stop paying for time spent on busy signals.
👉hubs.li/Q03WStLV0
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22 Dec 2025
Want to increase operational efficiency and agent productivity on your team? 📈
Your agents using a dialer automates the repetitive, time-consuming manual tasks of outbound calling, allowing them to spend more time in liveconversations.
Check it out 👉hubs.li/Q03WSvPm0
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19 Dec 2025
What could your team do with 2-3x more calls every single day? 📈
Stop losing valuable time to manual dialing. Automation is the key to unlocking new levels of agent productivity.
Sharpen can help 👉hubs.li/Q03WShJN0
#Automation #Productivity #ContactCenter #Efficiency
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16 Dec 2025
Your agents are juggling too many tools, and your customers feel the friction.
Sharpen is your complete platform, everything in one place:
✔️Omnichannel
✔️Calling & IVR
✔️SMS/Social
✔️Agent AI Support
✔️Automation Builder
Simplify your CX stack 👉 hubs.li/Q03WSh8w0
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12 Dec 2025
What's the formula for your best-in-class customer experience? 💡
It's about combining the right tech: 🤖 AI Voice Agents for 24/7 efficiency 📞 Smart Outbound CX for proactive support
Get your tools to make it happen 👉 hubs.li/Q03WSdh_0
#AI #CX #ContactCenter
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9 Dec 2025
Stop patching together different tools for your contact center. 🧩
SharpenCX is the full-suite solution. Your intelligent agent technology with best-in-class outbound dialing, voice, and messaging.
✅ Inbound ✅ Outbound ✅ Chat & Text ✅ AI-Powered
👉 hubs.li/Q03WS1Zb0
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4 Dec 2025
Branded caller ID instantly lets customers know it's you calling. By displaying your company name and logo, you build trust, enhance professionalism, and can significantly boost answer rates for your sales teams.
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hubs.li/Q03WFrKw0
#BrandedCallerID #CustomerTrust #CX
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3 Dec 2025
Your sales team dialing into the void? 🕳️
Stop dialing, start having more sales conversations.
With Sharpen, your team can: 📞 Boost Contact Rates ⏱️ Work Faster 💰 Close More Deals
It's time to connect 👇
hubs.li/Q03WFDrM0
#SharpenCX #Sales #Dialer #ContactCenter #CX
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2 Dec 2025
Is your sales team constantly hitting voicemail? 📞🚫
Stop getting ignored. With Branded Caller ID, your customers know who is calling and why... before they even pick up.
Increase engagement and build trust 👇
hubs.li/Q03WmLWj0
#SharpenCX #Ytel #Sales #CX
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2 Dec 2025
🚨 BIG NEWS! 🚨
SharpenCX and Ytel have merged! 🤝
We've joined forces to deliver your ultimate Unified, AI-Powered Customer Experience Platform. CX just got a major upgrade! 🚀
Read the release here 👉 hubs.li/Q03WmGkp0
#SharpenCX #Ytel #Merger #AI #CX #Tech #CCaaS
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