Combining AI, bots, and humans to transform CX and bid farewell to outdated BPOs for good.
Joined July 2017
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Bye, bye BPO!👋 With Simplr’s fully managed EngageNow Suite, you can break up with your BPO for good!
Unlike traditional outsourcers, our EngageNow Suite combines the best of bots human agents (while eliminating the downsides of both). Learn more: hubs.ly/Q01rW18-0
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In our latest report, 2023 State of Ecommerce Customer Service, we identify the trends, challenges, and opportunities for CX in ecommerce.
Download the report here: hubs.ly/Q01Kfh2Z0
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Try our free calculator today! Our new calculator helps leaders like you put a dollar amount to the time, energy, and resources that go into delivering a single customer support ticket. See how much you could be saving today!
hubs.ly/Q01Kfdcf0
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What’s the impact of Generative AI on CX in 2023? How about 2033? Join us April 27th for our webinar, Avoid the Late Majority: How to Transform Your CX for a Fully-Automated Future. Reserve your spot here:hubs.ly/Q01KfgDP0
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Register now for @gladly Connect Live 2023and gear up to hear the latest CX trends, insights, and outlooks →hubs.ly/Q01Kff5h0
#GladlyConnect2023 #cxleaders #cxstrategy
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While generating positive affect is essential, it often is even more effective to minimize negative customer experiences. Great article by Harvard Business Review. Check it out 👇 hubs.ly/Q01KfcYb0
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Love hearing such positive feedback about our customers! Another great one from a @Solostove✨
hubs.ly/Q01Kfh6Q0
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Delighted to be a sponsor at the ultimate CX event, @Gladly Connect Live 2023 in NOLA!
Register now and gear up to hear the latest CX trends, insights, and outlooks →hubs.ly/Q01K9nYh0
#GladlyConnect2023 #cxleaders #cxstrategy
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Our latest case study has just been released! Learn how Solo Stove reduced its digital inquiry workload by 32% by combining live agents and automation with Simplr's EngageNow Suite. Check it out 👇
hubs.ly/Q01Jz4LW0
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Advancements in chatbot quality, as seen with ChatGPT, will put an increased emphasis on technology adoption and cost-cutting initiatives. Check out our latest blog, The Impact of Generative AI👇 hubs.ly/Q01Jz8Zj0
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What’s the impact of Generative AI on CX in 2023? How about 2033? Join us April 27th for our webinar, Avoid the Late Majority: How to Transform Your CX for a Fully-Automated Future. Reserve your spot here:hubs.ly/Q01JxgrK0
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Great article by Inc42 on creating a winning CX strategy. Check it out 👇 hubs.ly/Q01HxvvK0
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Our new calculator helps leaders like you put a dollar amount to the time, energy, and resources that go into delivering a single customer support ticket. See how much you could be saving today!
hubs.ly/Q01HxvLJ0
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Hot off the press! 🔥 Simplr wins silver Stevie Award in 2023 Stevie Awards for Sales & Customer Service! hubs.ly/Q01HdsG50
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You haven't tried it yet!? Our recently launched, super easy ROI Calculator! Just a few quick inputs and you can see how much you could be saving with Simplr! 💰
hubs.ly/Q01G_vpL0
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In our latest report, 2023 State of Health and Beauty Online CX, we identify the trends, challenges, and opportunities for CX for today’s leading health and beauty retailers.👇
hubs.ly/Q01GNgfR0
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