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Sorry™ @sorryapp

We power status pages all over the world, including VMware, Broadcom, Postmark and Exabeam

Joined December 2010
  • Tweets 934
  • Following 110
  • Followers 340
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[Underway] Routine Cache Maintenance: The maintenance has now been completed. We’ve double-checked everything and can confirm that all services are working just as they should. Thanks for your pa... status.sorryapp.com/notices/…
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[Underway] Routine Cache Maintenance: The scheduled maintenance is now underway!. We'll keep you updated on our progress. status.sorryapp.com/notices/…
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[Scheduled] Routine Cache Maintenance: 23 Apr 09:00 UTC Our platform provider will perform routine maintenance to our cache cluster on Thursday, 23rd April during our agreed maintenance window of... status.sorryapp.com/notices/…
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[Resolved] Slow Performance on Management UI: Everything continues to look happy and stable for the past hour, with no further performance issues flagged since that slight wobble between ... status.sorryapp.com/notices/…
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[Recovering] Slow Performance on Management UI: Our monitoring suggests that performance has returned to normal levels after just a few moments of slightly slower than normal response tim... status.sorryapp.com/notices/…
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[Investigating] Slow Performance on Management UI: We're received a monitoring alert that suggests requests to the Management UI might be responding slightly slower than normal. No other ... status.sorryapp.com/notices/…
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[Complete] Routine Database Maintenance: The maintenance has now been completed. We’ve double-checked everything and can confirm that all services are working just as they should. Thanks for y... status.sorryapp.com/notices/…
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[Underway] Routine Database Maintenance: The scheduled maintenance is now underway!. We'll keep you updated on our progress. status.sorryapp.com/notices/…
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[Scheduled] Routine Database Maintenance: 10 Mar 09:00 UTC Our platform provider will perform routine maintenance to our database cluster on Tue, 10th March 2026 during our agreed maintenance ... status.sorryapp.com/notices/…
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[Complete] Routine Cache Maintenance: The maintenance is now complete. Thanks for your patience. status.sorryapp.com/notices/…
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[Underway] Routine Cache Maintenance: The scheduled maintenance is now underway!. We'll keep you updated on our progress. status.sorryapp.com/notices/…
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[Scheduled] Routine Cache Maintenance: 5 Feb 09:00 UTC Our platform provider will perform routine maintenance to our cache cluster on Thursday, February 5th during our agreed maintenance window o... status.sorryapp.com/notices/…
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Interesting Integrations Friday 🔧 Postmark by ActiveCampaign switched from a custom-built status page to Sorry™. Their customers now get notifications via email, Slack, or Microsoft Teams—whatever works for them.
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The standout feature? Status API. Postmark's customers integrate service status directly into their processes without manually checking the status page
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Templates make updates quick. Customers customize notification preferences. No manual steps. These aren't complex integrations. They're smart teams using focused tools to keep customers informed. sorryapp.com/integrations/
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How does your team notify customers during incidents? 🤔 📧 Email only 💻 Status page email 📱 Status page SMS 🐦 Multiple channels (email, SMS, Slack, etc.)
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32% of consumers would stop doing business with a brand they loved after just one bad experience. That's the cost of silence during incidents.
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more replies
Quick communication does three things: Reduces uncertainty (even "We're investigating" beats silence) Builds trust (service recovery paradox proves it) Deflects support tickets before they start
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The mistake teams make: waiting to gather all details before saying anything. Don't. Acknowledge the incident fast. Fill in details later. Communicate something. Always better than communicating nothing.
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