🎉 Hit 100 ⭐⭐⭐⭐⭐ reviews! Big thanks to every merchant who trusted Migrationpro to move their store to @Shopify. Built with 💚 for Shopify—rolling into #EditionsDev2025 with 100 reasons to cheer. Let’s keep growing! #Shopify #BuiltForShopify #Migrationpro

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A Shopify support agent told our customer that our app didn't migrate customers properly. Without any investigation.. The exact words to the merchant: "The migration only linked customers to Orders, but did not create Customer Profiles. Because of this, your 8,000 customers cannot log in. This is an incomplete migration" Then encouraged them to ask for a refund: "You have every right to ask for your money back. Most app developers will offer a refund if you show them that the 'successful' migration actually broke your customer experience" The customer came to us furious. Threatening legal action. Demanding a full refund So we contacted Shopify's technical team directly and investigated together What we actually found: Customers not showing in search? Shopify's search index was out of sync. They reindexed on their end. Fixed instantly Login not working? Store was on deprecated legacy customer accounts. A store-level setting, nothing to do with migration Apostrophe in customer IDs? Shopify's own team initially suspected we were injecting it. Turns out the Customer ID is a read-only field, apps cannot set or modify it. It's auto-generated by Shopify when we send the customer payload via API. Their team confirmed: "we were incorrect on the apostrophe, it is something that happens internally" Every single customer record was there the entire time. Migrated correctly with @store_migration app! The support agent diagnosed the problem incorrectly, gave the merchant wrong steps to follow, and pointed the finger at us, all without a single check One message like this can damage an app developer's reputation, cost hours of investigation, and nearly destroy a customer relationship @ShopifyDevs we love building on Shopify and we're committed partners who already migrated 100M records to Shopify. But front-line support needs to verify before blaming third-party apps @tobi @harleyf

@harleyf this is what we do every day at MigrationPro — migrate stores to Shopify (Plus) from any platform, fast and clean. 50.000 migrations and counting. Products, orders, customers, SEO redirects — all handled. If you're thinking about moving to Shopify, we can help → migrationpro.io Shopify app link: apps.shopify.com/migrationpr…

just got access to the new Shopify dev dashboard 🛠️ super easy to create development Plus stores for testing apps in high-scale environments. big win for us at @store_migration app (Migrationpro), better testing, better migrations for Shopify Plus stores! #migrationpro #ecommerceagency #migratetoshopify #ShopifyMigration

We’re excited to join @Shopify Editions.dev 2025 in Toronto in just one week! 🇨🇦 At Migrationpro, we help merchants, agencies, and developers move from other platforms to Shopify-fast. We can’t wait to meet other builders, partners, and product minds pushing the ecosystem forward. Built with 💚 for Shopify 💎 #Shopify #EditionsDev2025 #BuiltForShopify

just hit ⭐️ 99 five-star reviews on our @store_migration @Shopify app! 1 more and we’re rolling into @Shopify Editions.dev with 💯 built with 💚 for Shopify. next stop: 100 reviews and #BuiltForShopify goals 💎

🎉 10 yrs · 250 K stores moved. Migrationpro is now 100 % Shopify-only. Dream big, migrate fast, grow far. Check the app 👉apps.shopify.com/migrationpr… #Shopify #ecommerce

new look for @Shopify @store_migration app is on the way