@AdamCarterCBC @Miovision is prepared to deploy our transit priority system next week at no cost along this route to help get the city moving. We provide priority control solutions for cities around the world and are based in Ontario. Happy to chat. cbc.ca/news/canada/toronto/t…

The AI bubbles are floating fast. I painted this while thinking about how bright, chaotic, and fragile everything feels in AI right now — a mix of real progress, hype, and uncertainty. Curious: which bubble do you think you’re in these days? Be honest. #AI #Watercolor #TechArt #AIBubble #LLMs #AIHype #ArtificialIntelligence

Congrats @temurdur and team!! Such well deserved recognition. And happy to have been involved with season 1, can't wait for what's next.

My conversation with Sylvia Ng (@sylvng) the CEO of ReturnBear, a platform for circular e-commerce logistics. With over 18 years of experience in technology, Sylvia noticed a gap in the e-commerce industry, where retail returns were costly and difficult for merchants. Now, Sylvia is on a mission to make retail returns accessible for everyone, and better for the planet. Sylvia has worked at eBay and Google, and most recently was General Manager at Shopify where she worked on products to help early-stage e-commerce merchants grow their businesses. In conjunction with her current role, Sylvia is also the founder of Amidira, a Toronto-based startup helping cancer patients with lifestyle content. ReturnBear is a returns platform powering Canada’s first end-to-end reverse logistics network. Founded in October 2021 with a mission to make returns convenient for consumers, profitable for brands, and better for the planet. Brands using ReturnBear can offer self-serve returns to their customers, along with convenient drop-off options for immediate refunds. They can count on ReturnBear to gain visibility into returns across sales channels, save on return shipping costs, and get products back into forward supply faster. Takeaways Sylvia's time at UWaterloo during the dotcom bubble, working at iconic companies like Google and Shopify. Product management roles can vary across companies and industries, with different focuses on engineering, design, or data-driven approaches A new concept to me "micro-forward fulfillment". How merchants should be thinking about returns from a tech stack, logistics and consumer experience. The environmental and time-consuming process of returns and how ReturnBear fixes that. Expanding drop-off locations and implementing micro-forward fulfillment can improve the convenience and profitability of the return process. Geographic expansion is driven by matching supply and demand and opening hubs in strategic locations. podcasters.spotify.com/pod/s…

In the final episode of Better For It, tech veteran @sylvng gets candid about her struggles with the pre-set expectations trying to climb the corporate ladder at Google, Shopify and eBay. Listen here: theglobeandmail.com/podcasts…

Talked to @PatForanCTVNews today about ecomm returns getting expensive. If you're Canadian ecomm and want to offer free returns, let's chat! It's not too late to set you up with @ReturnBearCo for holidays toronto.ctvnews.ca/return-fe…

Brands, if you're looking to make ecommerce returns more profitable, let's have coffee! #eTailCanada

Took a break from daily routine to talk about impact of returns on the environment @ElevateTechCA today. So excited for what ReturnBear will be launching in the next few quarters. Better ecommerce returns are coming!

So far, growth of #ecommerce has meant growth of returns waste. So happy to do my part in reducing that waste @returnbear. If you hate waste too, join me, we're hiring (not all roles posted, please DM)! theglobeandmail.com/business…

Thanks for having me on the show @marc_saltzman - will get ecommerce returns solved for Canadians!

So happy to see @SabiVM being recognized for all her hard work on the front page of today’s @TorontoStar: VACCINE HEROES: 20 people who took on the biggest job of the pandemic and helped Ontario get its shots thestar.com/news/canada/2021…

I talked with @BrandonMChu on his Black Box of PM podcast about my career in product and marketing, being the CPO & CMO of Shopify, and much more. Check out the full podcast on Spotify or YouTube. Teaser below:

Just the best news this morning - amazing ladies of Shopify launching @backboneangels to support women and non-binary founders! Feeling the #iwd spirit.