AI Ethics at Unilever: From Policy to Process | Thomas H. Davenport and Randy Bean | MIT Sloan...

Unilever examines its AI projects with a risk analysis process that looks specifically for ethical trouble points.

How AI Fits into Lean Six Sigma

AI already is being used in some areas of process improvement, and the usage of this technology — including generative AI — promises to grow. That’s because it can perform tasks faster and much less...

How Companies Think About Data

Understanding the fundamentals of using data.

Transform Business Operations with Process Mining | Tom Davenport

Transform Business Operations With Process Mining by Lars Reinkemeyer & Tom Davenport via Harvard Business Review. #processmining #businessoperations Reckitt, Merck, PepsiCo, Celonis, Cardinal...

Five Minutes With Author Tom Davenport

Author and speaker Tom Davenport explains why organizations need to be "all-in" on artificial intelligence to keep their businesses competitive.

Harnessing Grassroots Automation | MIT Sloan Management Review

With a modest amount of training, nontechnical employees can automate complex processes.

Tom Davenport Newsletter - Summer 2023

Leading a Workforce Empowered by New AI Tools

A conversation with Babson professor Tom Davenport on the democratization of digital transformation.

We’re All Programmers Now

Generative AI and other easy-to-use software tools can help employees with no coding background become adept programmers, or what the authors call citizen developers. By simply describing what they...

How to Make Generative AI Greener

Generative AI is impressive, but the hidden environmental costs and impact of these models are often overlooked. Companies can take eight steps to make these systems greener: Use existing large...

How to Train Generative AI Using Your Company’s Data

Leveraging a company’s proprietary knowledge is critical to its ability to compete and innovate, especially in today’s volatile environment. Organizational innovation is fueled through effective and...

Fast, Cheap, And In Control: Generative AI In Morningstar’s Mo

Morningstar has quickly and inexpensively implemented a generative AI application called Mo that contains much of its knowledge on companies and investments.

RADAR: Data in the age of ChatGPT and AI | DataCamp

Welcome to RADAR, a free day of expert-led sessions to uncover how tools like ChatGPT and Generative AI are reshaping data science.

Your Data Strategy Needs to Include Everyone

An entirely new “management paradigm” for data is needed. As used here, a “management paradigm” embodies a common language, a holistic vision of the ways data should contribute, a clearly defined...