AI-Powered Platform for User Activation, Monetization, and Retention - with powerful Product Analytics, In-app Engagement & Feedback tools.

Joined September 2017
471 Photos and videos
If you're in Austin tonight, come meet the Userpilot team at Driftwood Downtown - connect with leaders across Product, CS, and Marketing over cocktails and a golf simulator. RSVP 👉 lu.ma/userpilot-ATX-happy-ho…
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"Product Manager" is splitting into three jobs. Classic feature-team PM: shrinking. AI-Product PM: growing. Senior PM: stable. Learn exactly how product management is evolving and where to position yourself. 👉 userpilot.com/blog/what-is-p… #productmanagement #AI #SaaS
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The cheaper the AI product, the easier it churns. Under $50/mo: 23% GRR. $250 /mo: 70%. The pricing tier is the retention signal. We broke down why 👉 userpilot.com/blog/customer-… #SaaS #productmanagement #AI #churn
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Your user journey map says "Onboarding." The data says 11pm doubt, churn intent, abandoned cart, 2am scroll. ~96% of the actual journey is invisible to the map. We broke it down👉 userpilot.com/blog/user-jour… #productmanagement #UX #AI
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Most in-app messages land in the kill zone - session-triggered, interruptive, announcing a feature 80% of users don't need. We broke down what earned messaging actually looks like and why it converts. 👉 userpilot.com/blog/in-app-me… #productmarketing #PLG #useronboarding #AI
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Userpilot retweeted
Onboarding is one of the highest-leverage surfaces in SaaS. According to @teamuserpilot Product Metrics Benchmark Report, the average B2B SaaS activation rate is ~37.5%. That means most users never fully reach the core value of the product. Even worse: 75% of users churn within the first week. The best onboarding flows: - reduce time-to-value - remove unnecessary friction - guide users toward one clear successful outcome Most churn happens before users even understand why they should stay. Good onboarding is not a walkthrough, rather a conversion infrastructure.
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We just launched Mobile Screen Auto-Capture in Userpilot. Get full visibility into how users navigate your mobile app - no manual tagging, no missed screens. 👉 userpilot.com/product/mobile… #productmanagement #mobileapp #SaaS
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Most SaaS products still take 30 to 50 steps before a user sees any value. AI-native companies are doing it in seconds. We broke down how PLG is evolving and what it means for product marketers in 2026. 👉 userpilot.com/blog/product-m… #productmarketing #SaaS #PLG #AI
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In-app messaging paired with email drives 315% higher engagement than email alone. We broke down 11 tools and how to match the right one to your use case. 👉 userpilot.com/blog/in-app-me… #productmanagement #SaaS #useronboarding
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Your onboarding is only as good as the tools behind it - and most teams are patching it together with the wrong ones. We broke down 9 categories of user onboarding tools and what each one does that the others can't. 👉 userpilot.com/blog/user-onbo… #productmanagement #SaaS
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50% of shipped software goes unused. With AI shipping features faster than ever, signal matters more now, not less. We broke down the metrics worth tracking at every lifecycle stage - from activation to retention to revenue. 👉 userpilot.com/blog/product-a… #productanalytics #Ai
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In 2026 feedback runs in two streams: the human signals and the agent signals. We broke down the six-step playbook the highest-response teams use. Learn exactly how to build a feedback system for both streams👉 userpilot.com/blog/user-feed…
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The median GRR for AI-native companies is 40%. Traditional SaaS: 63%. AI products have a fundamentally different churn problem. Users decide to stay or leave in minutes, not months. We broke down the 7 actual causes and what to do about it: userpilot.com/blog/customer-… #SaaS #ai
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Popup fatigue is real. In-page guidance can be ignored - so we built Cards. Content blocks that live inside the page, not on top of it. Contextual onboarding, feature nudges, upgrade prompts, and inline tips. Try it out 👉 userpilot.com/userpilot-demo… #productmanagement #SaaS #PLG
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Finally, a place where you can orchestrate every user lifecycle touchpoint from one canvas. That's Userpilot Workflows and we're walking through exactly how it works this Thursday, May 7. Register: userpilot.com/product/workfl… ⬇️
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It’s time to start building unified, behavior-triggered journeys across every channel and we're hosting a live session on May 7 to show exactly how. No more disconnected tools dictating your customer lifecycle strategy. Register: userpilot.com/workflows-webi… ⬇️
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Catch a glimpse into a day in the life of our Head of Product Design, Kevin. Spoiler: it starts with funnel reports and session replays and somehow ends with a very competitive mini-golf break. ⛳ 📊 Data in the morning ⛳ Mini-golf break in the afternoon ✅ Not a bad day
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Sending surveys and wondering why the data never changes anything? Start looking at the questions, not the tool. We broke down 80 good survey questions so you can start collecting actionable feedback. Inspiration for your next survey 👉  userpilot.com/blog/good-surv…
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Disconnected user lifecycle campaigns create inconsistent experiences that hurt retention. On May 7 at 4 PM GMT 1, we're breaking down what effective omnichannel user engagement looks like and how to run it all from one place. Register ⬇️ userpilot.com/workflows-webi…
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