Out now: new Fin Voice agent running on a new Apex Flash model. You can a real live demo at fin . ai / voice

The future of ecommerce UI seem obvious once you see it in action. But how often do you still find yourself using search / sort / filter to shop a massive catalogue? If you're in New York tomorrow, come hear @thoughtwax & @robdavitt talk about building this new UX paradigm.

San Francisco, 2026

We had a big old event last night in SF to launch Operator, it was great to meet so many customers in person: x.com/i/broadcasts/1dKrPEpDD…

We’re launching our next major new product live from SF tonight. I think this one will be interesting even for those with no need for Fin. Will be a great demo of what the future of work software will look like. Stream starts at 6.15pm PT. fin DOT ai SLASH hello

Here’s to old friends and new beginnings: Intercom is now Fin

1916 the videogame

Here in brief is the method I’ve honed to optimize a two-week vacation: When you arrive in a new country, immediately proceed to the farthest, most remote, most distant place you intend to reach during the trip. If there is a small village, remote spa, a friend’s farm, or a wild place you plan on seeing on the trip, go there immediately. Do not stop near the airport. Do not rest overnight in the arrival city. Do not pause to acclimate. If at all possible proceed by plane, bus, jeep, car directly to the furthest point without interruption. Make it an overnight journey if you have to. Then once you reach your furthest point, unpack, explore, and work your way slowly back to the big city, wherever your international departure airport is. In other words you make a laser-straight rush for the end, and then meander back. Laser out, meander back. This method is somewhat contrary to many people’s first instincts, which are to immediately get acclimated to the culture in the landing city before proceeding to the hinterlands. The thinking is: get a sense of what’s going on, stock up, size up the joint. Then slowly work up to the more challenging, more remote areas. That’s reasonable, but not optimal because most big cities around the world are more similar than different. All big cities these days feel same-same on first arrival. In Laser-Back travel what happens is that you are immediately thrown into Very Different Otherness, the maximum difference that you will get on this trip. You go from your home to extreme differences so fast it is almost like the dissolve effect in a slide show. Bam! Your eyes are wide open. You are on your toes. All ears. And there at the end of the road (but your beginning), your inevitable mistakes are usually cheaper, easier to recover from, and more fun. You take it slower, no matter what country you are in. Then you use the allotted time to head back to the airport city, at whatever pace is your pace. But, when you arrive in the city after a week or so traveling in this strangeness, and maybe without many of the luxuries you are used to, you suddenly see the city the same way the other folks around you do. After eight days in less fancy digs, the bright lights, and smooth shopping streets, and late-night eateries dazzle you, and you embrace the city with warmth and eagerness. It all seems so … civilized and ingenious. It’s brilliant! The hustle and bustle are less annoying and almost welcomed. And the attractions you notice are the small details that natives appreciate. You see the city more like a native and less like a jaded tourist in a look-alike urban mall. You leave having enjoyed both the remote and the adjacent, the old and new, the slow and the fast, the small and the big. We’ve also learned that this intensity works best if we aim for 12 days away from home. That means 10 days for in-country experience, plus a travel day (or two) on each end. We’ve found from doing this many times, with many travelers of all ages and interests, 14 days on the ground is two days too many. There seems to be a natural lull at about 10 days of intense kinetic travel. People start to tune out a bit. So we cut it there and use the other days to come and go and soften the transitions. On the other hand 8 days feels like the momentum is cut short. So 10 days of intensity, and 12 days in a country is what we aim for. Laser-back travel is not foolproof, nor always possible, but on average it tends to work better than the other ways I’ve tried. #KKtraveltips

Every lighthouse in Ireland, with accurate timings, flash patterns and colours. Map by Neil Southall.

Today Fin moves beyond Customer Service Fin now does specialized roles, starting with Sales, live today Fin already knows your business products perfectly, it's already integrated with your systems and matches your brand Now Fin engages, qualifies, and books leads too!

Check out this satellite map of Dublin from 1966! Yep that's right, on 19 February 1966, a KH-7 GAMBIT reconnaissance satellite operated by the CIA passed over Dublin. This magic window on our city just before things went international. You can zoom in to surprising detail. Go fullscreen then use the transparency slider at the bottom right so you can compare now with 66'! KH-7s primary purpose was Cold War espionage against Soviet and Chinese nuclear and missile installations. This slice of swinging Dublin was used to calibrate. Mad what I find lying around the Dublin Time Machines magic drawers. The photo below is just a screenshot, you've to click the link spacefromspace.com/declassif…