I just had the best customer service call ever -- with @usbank. No wait to get picked up, and the agent understood right away what I couldn't figure out, which was complicated, involving two accounts, earlier mistaken communications, etc.
The commentary is more interesting than the events, though I would have guessed that the Equal Credit Opportunity Act was from the 60s (though I still got it right).
Flashback for August 6, 2023
28 points
🟩🟩🟩🟩🟩🟩🟩🟩
Play here:
nytimes.com/interactive/2023…
It would be useful for events in Google Calendar to have a little screen icon in the upper right so that one could initiate the video meeting without having to open the event. (Or maybe a shift- or command-click, I'm not picky.)
I have always agreed with the HIPAA notion that many implementations must compensate gaps found in the (required) risk analysis. However, I think it is time to add an auth standard that is required, not merely "addressable." There must be a baseline.
hhs.gov/hipaa/for-profession…
Quite an experience leaving the laptop home and only using an iPad. For instance: No “select all” on the iPad GMail? Lame. Really lame. The solution is to use the web app, which is awkward.