Email automation for sophisticated product marketers. Built exclusively for SaaS.

Joined May 2014
399 Photos and videos
Pinned Tweet
15 Sep 2022
We’re all doing it for these moments, aren’t we? 💛
Yesterday I switched Campsite from using Intercom to @userlist for customer comms, onboarding automations, and broadcast emails. Night. And. Day. Every startup/saas should switch to @userlist.
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The greeting line is the first thing your recipient reads, setting the tone for the rest of your email. But how do you select the right one? Read about it in our latest post: userlist.com/blog/saas-email…
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Using @userlist like a true pro marketing guru 🤣
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We've got a new video library at @userlist 🚀 From general training, to frameworks, to individual features. Thanks @benediktdeicke for the motivation 😊 userlist.com/docs/getting-st…
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Mega super duper cool feature in @userlist: send Webhooks right inside workflows. Kudos to @benediktdeicke for shipping 💪 userlist.com/docs/workflows/…
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Oh man. @userlist ‘s new branding is effing on point at #microconf
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This Sunday, a friendly Martian will enter the inbox of 7000 subscribers in our marketing email list at @userlist. @benediktdeicke is okay with that. AMA.
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Your conference email sequence can make or break your event turnout. Here's what the best SaaS brands get right: userlist.com/blog/conference…
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Our Forms feature just got an improvement. Form submissions now live in a proper table. Customizable, like any other table in @userlist. Woot!
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We just launched a new onboarding flow at @userlist featuring Susie and her adventures in the email land.
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Send too few emails, you’re at the risk of being forgotten. Send too many, and your customers and leads might hit that unsubscribe button. What's the perfect cadence? userlist.com/blog/email-freq…
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Small quality-of-life improvement. You can now export @userlist data in Excel format, in addition to the CSV format which was previously available. The file opens seamlessly in Excel for reporting or backups. Boom!
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We’ve added broadcast delivery throttling to @userlist. You can control how fast a broadcast is delivered by sending it in smaller batches. This keeps delivery smooth for large audiences, and helps with sending anxiety. Give it a try in your next broadcast ⚡✍
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Thank you @jerriepelser 💛
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Our Christmas gift for those who run support on Plain: the native @plainsupport x @userlist integration is live 💚 This integration shows Userlist customer data — user and company info — right inside your Plain inbox, in your sidebar. No need to switch tools.
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Our Webhooks are officially live today 🔥 This integration has been hidden behind a feature flag for a while. But we're stoked to enable it for all @userlist customers. You can now receive updates when things happen in your Userlist account: ⚡ Messages sent, opened or clicked ⚡ Users/companies/relationships created or updated ⚡ Individual users subscribed or unsubscribed ⚡ Forms submitted Please ping @benediktdeicke for hard technical questions 😊
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We're stoked to introduce account-wide Reporting features in @userlist 🔥 You can now access account-wide performance metrics and slice them by date, type, or specific workflow and message. This is available to all customers starting from the Basic plan. Happy reporting 💛
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10 Nov 2025
Email marketing for games can be intimidating. Player journeys are nonlinear. Engagement relies on timing and storytelling. Email design gets wild. Done right, your emails can turn casual players into loyal fans. Read about it on our latest guide: userlist.com/blog/email-mark…
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In case you missed it. @userlist comes with a library of workflow templates. No, it's not AI. When creating a new workflow, choose one of the templates. You'll get a populated workflow. As easy as apple pie 🍎 Templates available: Ask for Referral Cancellation Survey Failed Payment Recovery Newly Upgaded Basic Onboarding Switch to Annual Billing Upcoming Payment Upgrade to Paid * Previously, you could copy and paste the same templates from the docs. But having them handy inside the app is better.
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You asked, and we delivered. @posthog x @userlist integration is live 💙 They're the cool kid on the block. Our integration allows you to send user, company, and event data from PostHog into Userlist. - docs here userlist.com/docs/integratio… - happy integrating! - happy halloween!
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