Global Head of Customer Success Partnerships @ Citrix Systems, Former CEO of Advantec Global Services Inc.

Joined May 2009
199 Photos and videos
Listen to this music, while looking at the pic: lnkd.in/g-GWue9H After a long & painful journey, the BumbleBee is back in the air ! #lifeisgood lnkd.in/g6Y2BC9m
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As most are now aware, last week Citrix (aka Cloud Software Group) executed a large layoff. A lot of great talent was let go as the now privately-held org continues their change towards a different business model. To those impacted: It probably doesn't…lnkd.in/eTr6j4MK

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When @PeteButtigieg was on @CNBC talking about recent @SouthwestAir issues, he talked about accountability. Tons of us stuck on planes not going anywhere right now due to @FAANews outage of NOTAM system. Where's that accountability?
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Beautiful sunrise, with waves crashing. New month, new island...the adventures continue. #lifeisgood #hawaiianlife @ Poipu, Hawaii instagram.com/p/CnHweVGpBDC/…
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Last sunset of 2022...awesome way to end the year, with my two favorite people. #lifeisgood #hawaiianlife @ Kona Country Club instagram.com/p/Cm273XRLPTU/…
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Jana learning the Hula...it was cute. All the participants had tons of fun, as did those watching. The video is a fun watch. #hawaiianlife #lifeisgood @ Club Wyndham Kona Hawaiian Resort instagram.com/p/CmcLDdLPEfw/…
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Good opportunity to meet with others in the community in a vendor neutral setting. #vCommunity #CloudComputing #euc #vdi #networking #infosec #cybersecurity
The #EUCMastersRetreat is a unique interactive event. Drawing on EUC pros, experts and masters worldwide, we create a powerful learning experience- all in a weekend retreat format. Learn More and Register Here: thinclient.net/2023eucmaster…
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Just a crazy game...shot my best round ever, 76. Only two days after posting a 95 on the exact same course. #hawaiianlife @ Makalei Golf Club instagram.com/p/CmNMf_WvwBb/…
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Back after 3 yr pandemic hiatus, and as great as ever...our tradition of attending the Kona Christmas parade. So much fun ! Jana says that next year she wants to be IN the parade...hey, you never know. instagram.com/p/CmCSIgupEk_/…
Magical birthday outing... no getting stuck on this ride ! @ Disney's Palm,Magnolia, & Oak trail's Golf Course instagram.com/p/ClW1o1HOmGE/…
Pirates broke down... sitting here for quite a while. @disney really needs to fix CX... we also broke down on PM earlier today and had to be evacuated. Over half the rides have stopped mid ride today. instagram.com/p/ClU-7RDOyro/…
Birthday traditions continue... Happy Holidays ! @ Main Street USA at Walt Disney World instagram.com/p/ClUtwIVrdc8/…

For many in Customer Experience, Disney has long been a Gold Standard. In recent years the culture & CX have slidden down quite a bit. I say that as both a CX focused person, but also as a long time fan & customer of the Disney br…lnkd.in/gqBWpy-Y lnkd.in/g8qtRCHG

We scored Guardians virtual queue spots ! It was with it ! @ Guardians of the Galaxy: Cosmic Rewind - Coming 2021 instagram.com/p/ClOf7lsOQRv/…
To all my fellow veterans in the USNavy, and all other branches: Happy Veteran's Day and Thank You for your service Regardless of your political affiliation, these men & women stood up for your right to be heard. Come together and celebrate them all. #vCommunity
Keeping perspective is important. Best wishes to all those being impacted by yet another hurricane. if you need anything, lmk. #vCommunity lnkd.in/e99Pz-eU
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Omg... found an open Radio Shack ! Talk about a step back in time and personal history #vCommunity @ Gatlinburg, Tennessee instagram.com/p/CkwT66yuNdZ/…
Reading Hock Tan's post about global customer meetings to both gauge sentiment, and drive meaningful decisions, underpins some of the core functions of a Customer Experience (CX) culture. Don't just meet with customers to tell them what you're doing. R…lnkd.in/egarUP5N